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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3830 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,830 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have this... Never know what might happen. Was able to use with ease in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Admin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have the geek squad to contact or bring item to for help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always come through for me. Anytime I have a question or need they fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend protection plan.. it has saved me Time and worry..totally worth the money. They fixed the sound on my TV immediately...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents fixed my pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed diagnosed my pc a couple times. Fixed it once or twice and then gave me a new one when it wasn’t working completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for any large purchase at a fair price. Geek Squad would be my go to for service or repair anyway. I trust Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy anything without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wont buy anything without geek squad protection. It has been a little slow with the pandemic and everything, but that's to be expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeks rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have saves time and money,but they need more people working for them, two week wait for date install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem and it was solved thanks to geek they are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It was the best thing I bought in a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved by GeekSquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know I’m impressed. Son broke the screen and it is being fixed no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad top Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need to contact Geek Squad regarding needed services. they never keep me on hold and always deliver top quality care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Customer Service and Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent investigate flawed PC. Was able to discover what was wrong with it and allowed easy replacement of defective item.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fine Print Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing they didnt tell me upon purchase was that while it does *Cover* the computer, that almost all components would not be within a window where they would be serviced at the location. I just had a cracked glass screen, and instead of a simple swap where they send it (thing was shattered, literally. Not a repair but a replace) it would take 3-6 weeks to get back. Kicker? Id have to send my *Whole* pc in instead of the glass itself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad if a Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a Piece of Mind when buying an electronic device that can have anything happen to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a new TV , the plan gave me peace of mind in case something goes out. I have purchased several plans and they are worth it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me with a cell phone. They set up replacement and I received it within 5 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet but it never hurts to hire this insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable knowing my purchase is wel protected and covered . Great service with the geek squad family . Thanks guys !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase accidental protection when it is offered because you never know when something can happen to accidentally damage a product that you paid hard earned money for.

    I would recommend this to a friend