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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3830 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,830 reviews
  • Rated 5 out of 5 stars

    Good protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection for my Computer! I really like, and love to few security if something happens!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for reaching out to us about this and congrats on your purchase! We hope you never run into an issue to need to use it, but will be thrilled to help out if so. Please let us know if you need anything!

  • Rated 5 out of 5 stars

    Helped me with answers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very polite and knowledgeable and their willingness to help was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this yet,but purchased it for my grandsons gaming computer in the event anything happens to it. Think it is good for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was very knowledgeable, very polite, fixed in 10 minutes. Called ahead and was covid appropriate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for your high price items. It always comes in handy

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 3 out of 5 stars

    Warranty Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to.use this so far but I thought it covered hook up as part of the warranty but it didnt. I had to pay an additional $214 to have my moms computer set up on top of the warranty. Geek squad did an amazing job setting it up and Im sure if she has a problem with the computer they will quickly get out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 3500 dollar computer and this plan gives me piece of mind for 3 years. With total protection I saved 60 bucks just a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I heard is valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard is good to get it when your kids are playing too much at home, they say it's necessary for solving technical troubles on your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good exactly what i needed would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always can depend on geek squad for anything you ever need. Great service. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the money. We’ve always used geek squad when having issues. Always receive items back in working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knew their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my tv and sound bar effortlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have a backup just in case of issues with purchased item. No problems with item...just for my own protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a great idea to protect your purchases. Highly recommend to add the geek squad service to cover the product. Life happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Geek Squad Protection. In the past it has come in handy. It's better to have and not need, than need and not have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this protection . Hopefully I won’t need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great idea to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    altho i havent had the need to use this yet. which of course is a good thing. i think the protection is always good for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek squad protection just in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad service plan is a great deal for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to learn if you don't know computers. older people would like this big screen and easy scrolling

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Kathy. Thank you for your kind review. We appreciate the positive feedback! If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.