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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3830 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 3,830 reviews
  • Rated 5 out of 5 stars

    Always buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I said before. I always purchase this for everything that I buy from bestbuy and I always will.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this service yet since I’ve just made a purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. would buy again. For family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product policy you can get.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy any products with out it. Something breaks, it gets fixed or replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great as far as fixing my problems but takes forever to get my devices back (my daughter was without a computer for school for almost 2 months).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all times we need to have a help wen something happen, and Geek squad is the best idea for that times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t usually buy the protection plan. But being the pc was open box I decided to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have best buy geek squad protection plan thet are the best in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing extra ram to my new gaming pc good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CPU warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warrenty covers just about anything that could happen to your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wondering if you can think of anything else you would like to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a protection plan for my pc so it’s doing just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy insurance is always the best. I always love getting their insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must get especially for a PC when anything can happen in the blink of an eye.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You might need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad protection with all of my computer's. We've only needed to use it once but it is good to know you're covered if you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE for your Best Buy purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an absolute must for any Best Buy purchase. Reliable, courteous professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage for a Refurbished part.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rally got a great service with the refurbished tower for my PC. Works really nice for an home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects products in case of some misfortunate mistakes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the only way to go! The Protection plans are a must have on your expensive tech gear! Geek Squad you are the best!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Orange Park location red hair manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to refund a geek squad warranty, was told by corporate it would be no issue, they gave issues and tried to keep my money on a gift card for there store. Ive has 1200 lost in a gift card before with Bestbuy. It was terrible service and the red head manager was laughing the whole time. Terrible character for a manager, a person at that. I work hard for my money as we all do. For a company to take my money when it can be refunded to my debit. He as an employee went Against there policy. Just spent over 1.5k in February of 2025 to be treated like this.

    No, I would not recommend this to a friend