Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3833 reviews
(3,833 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad insurance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend the insurance you never know when you will need it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great add-on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a great add-on to have when you are not super tech savvy like myself.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always add protection to purchased items, beneficial to you if anything ever happens.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great concept but not easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent service but it is hard to qualify for it under very strict terms. I have never used it in a year. When you need it, you will most likely have to pay for the service somehow.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love geek squad, they’ve already helped with my PC once when it got surged.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Check if the product can actually be helped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy/geek squad sold me a computer which brand they said they could not work under, yet still offered geek squad protection. When my CPU was hit by the INTEL i9 software issue that burned out CPUs I took my PC to my local bestbuy and the local Geek squad essentially told me to pound sand. They said they can't work on PCPower builds. My question? Why sell me geek squad protection on a product they can't work on?
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for peace of mind especially since it covers any kind of damage.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Eases stress levels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always nice to know that if the worst comes to be, everything is taken care of!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad for my computer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was lucky not to have any issues with my first year of owning a new computer. But it’s nice to know I have a back up plan in place to help me if I had any trouble.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gaming system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great how do use them once gaming system broke they took it back and gave me a brand new one then I bought additional warranty for extra coverage.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Full refund on broken computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the best protection you could get my some broke his computer and they gave me back full price
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love purchasing electronics from Best Buy, They help you out quick and they make it easy to return your stuff
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Mari. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great value never had any issues and when I have the geek squad took care of me fast and convenient
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very comforting to have the accidental protection plan. I have not had to use it yet but it is good to know that I have it if I need it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3-Year Accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3-Year Accidental Geek Squad Protection. It is better to be safe than sorry!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So glad to have them on our side.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad to have the total tech team backing up ALL of our new purchases. It offers a little peace of mind in these uncertain times.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helpers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the protection for my computer. So if I need anything I'm covered. Help with questions or concerns. To check to make sure I have everything correct.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The best service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best service in the world is here in best buy.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, very respectful, and instructed me through everything.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get protection with everything form Best Buy and they always help if anything goes wrong with it, including accidental damage
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
