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Customer reviews

Rating 4.6 out of 5 stars with 3833 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 3,833 reviews
  • Rated 5 out of 5 stars

    Geek squad is very helpful with electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, peace of mind when purchasing any electronics .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Yr. Protection Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need protection these days on your computer. And the Geek Squad is always there to help me when I need them. The more protection you can get, the better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased several times for computer products and always have had a positive response when a problem with my equipment turns out. highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast and friendly service. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for the new gaming PC we just bought. Glad to know it will be protected if we should need anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cyberpowerpc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For helping me get a New, pcamd Gate, and then protection plan on top of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful! I always purchase the warranty with all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad protection is important to me and totally necessary for peace of mind. They are always there to answer and solve any issues. Good experience with the entire Geek Squad for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I started relying more on my Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many experiences with he Geek Squad it has be become my go to resource for all my electronic devices. I have found them to be very responsive and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection for my grandson is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that my grandson is in good hands with the Geek Squad especially with this purchase of his first gaming PC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this if you have kids or dogs. I haven’t had a problem but it does make sense to have it and not need it, than to need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always very helpful and really know what they are doing. I have always purchased this in fact I purchased it before my trip to best buy in September.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service Good scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely down right a scam. They only offer one type of insurance when buying from them and it doesn’t even cover most of what could go wrong. Very displeased with being turned away at the counter with the reason being they didn’t cover the issue under my current plan yet they didn’t check to see what was causing the issue, run a diagnostics check, or even go further then plugging it up and saying oh well it’s x issue can’t help I could charge you to try and fix it but we can not promise this will resolve the issue nor will we check to see if it did resolve the issue. Didn’t care enough to help someone resolve this issue or even make sure they knew that it wasn’t covered under their protection plan. MAKE sure you know what plan your buying. DO NOT count on them to even try helping after you walk away with your product. Please be careful with this they will take your money and not think twice

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek Squad protection plan. They make it Easy by making an appointment ahead of time and are always very accurate on when your repairs will be fixed and always fix it great the first time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Check if the product can actually be helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy/geek squad sold me a computer which brand they said they could not work under, yet still offered geek squad protection. When my CPU was hit by the INTEL i9 software issue that burned out CPUs I took my PC to my local bestbuy and the local Geek squad essentially told me to pound sand. They said they can't work on PCPower builds. My question? Why sell me geek squad protection on a product they can't work on?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for every purchase. A must have with any huge investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had my new computer up and running very fast. All of my programs are there and it has been seamless. Great job! I am very comfortable calling on them with qestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this plan a number of times and thankful I purchased it. Best Buy replaced everything with a problem, wouldn’t shop anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very useful I recommend to all friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have and not need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with accidental protection. That one time you Don’t get it is when you will need it the most.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.