Customer Ratings & Reviews

Great to always have especially when having animals like cats and dogs if ur drinking a beverage and they decide to jump and knock it into you product

This is a 1 yr warrenty, the Geek squad are professionals in what they do and will help you with everything in their power.

They’re good I’ve used them before in the past for Xbox and they give u a gift card of the same value u spent at the time which is great because if the time is alil cheaper now u can use the rest for something else in store

After one month of coverage, had to call upon Geek Squad to repair a brand new all-in-one computer. There was never a question nor comment made. The system was sent off for repair and 30 days later the defect was replaced and the item returned with no hassle or charge.

Great service, I appreciate the attention given to all my questions and concerns. Highly recommend.

Geek Sqaud Protection is perfect to get. Had no problems

Great computer.....fast....MUCH nicer than my old OS.....Easy to hook up. Had one minor issue that customer service took care of promptly and easily. Looking forward to many happy days with this desktop!

Luckily haven't had to use it, but glad to have incase I need it!

I would not be able to use my electronics if Geek Squad did not exist. Whenever something goes wrong, I know help is just a phone call away. Most times an agent can help with the problen right on the phone right away. When I have to take it into the store, I know it will be fixed right.

I just purchased Best Buy's 3-Year GSP to protect my recently purchased Alienware Aurora R-10 Desktop Gaming PC. Never had any issue(s) with Best Buy's GSP covering any defect(s) and will always continue to purchase them for high ticket item(s).

This protection plan has saved us a lot of money on several different purchases. I feel that the money is particularly well spent on computer purchases as it has saved us thousands. The geek squad is always very helpful. I don’t usually buy protection plans, but I do at Best Buy!

Overall, it was easy to claim and worked as expected.

So far I haven't have issue but great customer service.

What a relief to have the Geek Squad set up our new computer! In one hours time, he had us up and running. It would have taken me all day and caused major stress.

So glad I am able to afford protection in the event of an accident, it is very pricey though

In the store I was offered the Geek Squad insurance or protection plan. I hope I don't have to use it because the equipment is great. But in case of having them I just have to take the equipment and they fix it or give it another one. I hope so.

The process was automatically I set up a date to come in and bring in the product they took it ask a few questions and told me it would be a few days and that’s all she wrote great service and experience

My new computer is wonderful and efficient for my business, it's been essential!

I love the tower it came fast & had no scratches of wear & tear

I haven’t had to use this service yet but I’m happy to know I’ll have a team on standby that can help me with all my computer related need in servicing my new desktop.