Customer Ratings & Reviews

I love my protection very protective for my item lol

I will never purchase another product from Best Buy again. Purchased a $1k+ pc along with $200 accidental protection. 1.5 years into purchase I experienced major failure of multiple pc components. Upon dropping pc off to Geek Squad I was informed it would be sent away and componants would be replaced... next day I receive a phone call informing me that the GS employees are unable to complete the digital paperwork associated with it, and so the only option is to refund the cost of the pc (but not the warranty). I can no longer purchase this pc for less than 1500. Honestly, I highly recommend anybody looking to purchase high-end electronics look elsewhere!

So amazing to have great protection on my device ! love it

Every time I’ve needed them before they have really helped me out

You def wanna purchase geek squad with big products!!

I like that whenever I have any difficulty on any set up geek squad will be there to help

agents confirmed my old computer was fried by power surge

Good must have if you want to protect your products

They have never given me an issue with other protection plans. I have not had an issue with this product.

Great deal I've had to use insurance on past purchases.

Any big ticket items I always get protection. And I’ve never had an issue with Geek Squad.

This insurace is great. Never had any issues filing a claim

if you are accident prone like me, this is for you. Buy it lol

Always replaces my item if they can’t fix it and that’s great.

Sambad718 love best buy service geek squad service are the best

Supper service I loved that working good ........

Haven't had to use my Geek Squad protection up to date so don't really have an opinion.

Haven't had to use i yet,but I know Best Buy has my back

Geek Squad protection is the best. Pretty much have the protection on all important devices.

It is always great to be protected!!! I think Geek Squad is great!