Customer Ratings & Reviews

After one month of coverage, had to call upon Geek Squad to repair a brand new all-in-one computer. There was never a question nor comment made. The system was sent off for repair and 30 days later the defect was replaced and the item returned with no hassle or charge.

It s very good service and my computer is still working good on 2 year now never slow or damage

I just purchased Best Buy's 3-Year GSP to protect my recently purchased Alienware Aurora R-10 Desktop Gaming PC. Never had any issue(s) with Best Buy's GSP covering any defect(s) and will always continue to purchase them for high ticket item(s).

I mean its protection, what else would you expect?

If they can't fix it over the phone they reimburse the $39.00 fee.

I Have NOT USED THEM YET. If I need them in will use them.

THE AGENTS MOUNTED MY TV ALONG WITH ALL MY OTHER ACCESSORIES. GREAT JOB. VERY CLEAN AND PROFESSIONAL

In the store I was offered the Geek Squad insurance or protection plan. I hope I don't have to use it because the equipment is great. But in case of having them I just have to take the equipment and they fix it or give it another one. I hope so.

This protection plan has saved us a lot of money on several different purchases. I feel that the money is particularly well spent on computer purchases as it has saved us thousands. The geek squad is always very helpful. I don’t usually buy protection plans, but I do at Best Buy!

They checked out the Open Box PC for free already. But this is needed incase anything happens!

Super helpful. Didnt have the computer i was looking for but found me one in store with better spec for about the same price.

I would not be able to use my electronics if Geek Squad did not exist. Whenever something goes wrong, I know help is just a phone call away. Most times an agent can help with the problen right on the phone right away. When I have to take it into the store, I know it will be fixed right.

What a relief to have the Geek Squad set up our new computer! In one hours time, he had us up and running. It would have taken me all day and caused major stress.

I would Say this is a must if you're going to purchase any electronics because geek squad is awesome they work on my laptop before so I would recommend this

I already used geek squad to set up my keyboard, i didn't notice the tongle in the box. Lol They explained & I understood

Great customer service! They were really helpful when I went in

No matter what I get, if a Geek Squad warranty is available I will get it 99% of the time.

Very good computer protection. I only purchased for 1 year. I think it’s enough for what I need it for.

I haven’t had to use. Hopefully I won’t have to! But plans have paid out in past. Worth having. Security!

Thank the Lord I had accidental geek squad protection. My computer was unable to be fixed but I did get my full payment back for the purchase subtracting the geek squad amount. This allowed me to replace my computer quickly and easily.