Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3716 reviews
(3,716 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to use this service a few times because my sons gaming computer had a few issues. I never had a problem with them.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
1-Year Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to have to use this but it will come in handy when the time comes.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You Need Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would highly recommend paying for this service. Have not had to use yet, but glad we paid for the security.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Let’s Hear it for the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rely on the “Geek Squad’s” expertise to help me. This far, I’ve not been disappointed.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven't had a need.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use services yet! Product was plug and play.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You never know when this might come in handy, electronics are fickle. Worth the extra few $$
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Orange Park location red hair manager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to refund a geek squad warranty, was told by corporate it would be no issue, they gave issues and tried to keep my money on a gift card for there store. Ive has 1200 lost in a gift card before with Bestbuy. It was terrible service and the red head manager was laughing the whole time. Terrible character for a manager, a person at that. I work hard for my money as we all do. For a company to take my money when it can be refunded to my debit. He as an employee went Against there policy. Just spent over 1.5k in February of 2025 to be treated like this.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Worth the peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saved me when my GPU went out on my PC. Got a free replacement when it could not be fixed.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection for gaming system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How can I see the Geek squad is always there for you to get the correct protection and technical knowledge.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love geek squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the geek squad! They always help me and fix things right on time!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.
Rated 5 out of 5 stars
Need to get
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a need to have always get a protection plan 
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great to have for any kind of accidental damage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents helped with getting me covered for accidental protection.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3 year accidental geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this on another computer And was glad. It’s like a peace of mind.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Customer Services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service by phone and at store. They help you with any situation you have it, with the equipment that you bought.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3 year accidental geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now that i have 3 years of no worrie free if anything happens I know that the geek squad is going to be there for me
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing product!! well worth buying if you shop at bby a lot
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never use them so far, I heard that Geek Squad is the best
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fixed computer and cell phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used twice...a longer then usual wait the 2nd time,but resolved problems. Good to know it is available .
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
My Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s great just knowing I can get help if I need it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always has my bAck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the best, I never buy a product without a protection plan
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
