Customer Ratings & Reviews

They are great when i need help and the expertise.

The technician added RAM and also cleaned CPU. As he did, he explained the importance as to why and problems that could arise if build-up occurs. He was very thorough.

Excellent quality fast, and adequate brightness great

Nice to know I have a backup plan for the computer. I have had to use a protection plan in the past and have never been disappointed in the coveragr provided. Worth every penny for high dollar items.

I am so glad that I bought this protection plan it helped me when I broke my first computer and when it couldn't be fixed they refunded my money and helped me pick out a new computer that was suited for me.

One thing they didnt tell me upon purchase was that while it does *Cover* the computer, that almost all components would not be within a window where they would be serviced at the location. I just had a cracked glass screen, and instead of a simple swap where they send it (thing was shattered, literally. Not a repair but a replace) it would take 3-6 weeks to get back. Kicker? Id have to send my *Whole* pc in instead of the glass itself.

I am always happy with the work of Geek Squad, whenever I bring my computer in for fixing up. They set up my new computer for me, and it works wonderfully. I rely on them.

This service is a MUST have for any large purchases especially TV's and other electronics. My Sony TV had motherboard problems 3 times and the parts were replace at my house without me going anywhere.

So far we haven't needed to use our plan yet but we've found it's always better to get the protection on large purchases. Geek squad has never let us down before so we always add the protection plans onto our more expensive items.

Everyone was so helpful finding the right pc for me!

I like to purchase the accidental geek squad protection for a piece of mind for my larger purchases. That way, if something goes wrong Best Buy will take care of me. And they have always taken care of me!

Quick to respond and quick to do their job. Excellent service!

Very good service and extremely knowledgeable professionals who provide superb insight and detailed performance during repairs & services.

Haven't had to use it yet, but just in case... Thought with as much money we spent on my son's computer, we'd better get protection.

Best Buy has 1 of the best plans out to give you a warranty and repair on items. Don’t Buy without

I bought this protection plan because I think it is great for all electronics. I am so happy that Best Buy offers this plan. I would recommend it for all of your electronics, you never know what might happen.

This is great for my computer and comes it handy. This is a must buy warranty

So far, we have only used the Geek Squad service for when took our old desktop in for review of what was wrong and estimate of cost vs buying new. The Squad associate was helpful in explanation and suggesting better route to take.

After I bought my PC I ran into some software issues, but Geek Squad fixed it for me. Polite and nice people.

They are very geeky, geek squad, geek quad, geek wad, geek lad, geek sad, geek bad, geek mad, geek dad, geek read, geek had, geek tad, geek pad.