Customer Ratings & Reviews

WhatEVER you do, DO NOT buy a computer without this protection. If you cant afford this AND Total Tech support, regretfully, you can't afford a computer. Factor this in your computer budget when buying a computer. Unless you are a Tech guru, DO NOT neglect to get the total tech support AND the extended warranty they offer here. You will likely end up with a larger bill trying to get your computer tuned-up/fixed without it.

Very good quality equipment with good financing options and great service and excellent guaranty service

This is it really product to purchase its highly recommended

I've had Geek Squad protection many times before and I will continue to buy it for all my major purchases. Definitely worth the money, especially for your peace of mind.

They did everything I could hope for in setting up my computer. The only thing they could have done to sweeten the experience would have been to offer me chocolate. The Geek folks were that good. And nice people too.

Geek squad is always so helpful and friendly! I love they know what they're talking about.

Everthing works fine now.. had a few problems with it just turning off. Also, my version of this pc came damaged. As you can see in the pictures!

this is an expensive piece of hardware for me. I use it for work and am glad to have the peace of mind. Likely going to take it to get serviced regularly too

I have not needed to test this to date - but they keep asking for a review. I have no reason not to believe this product is good. I am enjoying the peace of mind that I get from having it, so that is worth something.

Add so much value to my purchases. I would not want to make a purchase without it.

when it comes to protecting my high dollar Best Buy purchases , i "always" get the extended warranties/protection plans from Geek Squad ; have used them several times in my lifetime and it has saved me a lot of my hard earned cash and reduced the frustration when things did not work ; so always go with the highest plan you can afford ; a great value to price addition to all you high dollar purchases .

We always buy the 3-year protection when we get a expensive Electronics product. Worth the money because you never know when something could go wrong. For instance I bought a Samsung active 2 watch for my wife for Christmas in a few months afterwards it glitched on her. They replaced the watch with a brand new one with no questions asked.

Great piece of mind for the value...definitely worth it.

so far, this service is worth it's price and my comfort in knowing that if something fails after the manufacturer warranty, this will kick in and to fix whatever fails for my peace of mind. the manufacturer always wants you to ship your item back in the original box, who keeps these things years later? just not practical, so therefore I get this product where I can drop off my item for service and more on.

It's feel a relief knowing that you are protected from virus

I am so glad for the option to purchase the protection plan. You never know when you may need that protection on any electronic purchase. I advise anyone purchasing an electronic product to always purchase the Geek Squad protection plan. Thank you Geek Squad!!T

I highly recommend getting Geek Squad protection with any computer purchase, they're great to work with, and you don't have to seek out a computer specialist, and hope they know what they're doing.

The Best Buy employee did not try to "over sale" the protection plan. He just told us the benefits vs. the manufacturer's warranty only--being able to come in physically to a store for repairs vs. having to ship items out. And we were sold!

I’ve had them before and if anything goes wrong they can fix it.

Computer is perfect for my needs. So much faster than my previous one and much easier to use. Best Buys agents were so helpful and delivery couldn't have been faster. Thank you!