Customer Ratings & Reviews

Very good service and extremely knowledgeable professionals who provide superb insight and detailed performance during repairs & services.

Received assistance to understand product. Helpful staff

I struggled for weeks trying to open my school page, My husbands like use your geek Squad, I said I don't have time for that. well, it was up and running less than a minute.

I got a full refund, although in store credit, for a computer that i bought which which broke down just 2 months out of manufacturers warranty.

We have bought several items at Best Buy. Anytime we have a question or a problem the Geek Squad is very helpful. They are always courteous and do not hesitate to help you with any issue I may have. Thanks GeeK Squad. Elaine

Regardless of what product I buy from BestBuy, I never walk out of the store without some kind of insurance if it is offered as I am quite accident prone and when dealing with new tech I do sometimes get worried about cracked screens or items not working after a year of use.

One of the best purchases help protect my pc from additional website and spam. Love it!

Haven't had to use it yet, but just in case... Thought with as much money we spent on my son's computer, we'd better get protection.

They fix or replace your stuff when it breaks! i dont have to call "dave" and hope he thinks its something he can "poke around and figure out" for ya...

I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

I like the Geek insurance on certain purchases, especially on a computer. Computers are "funny" and something can go wrong. So for the price and peace of mind I purchased this and I'm glad I did.

I just have to say better safe than sorry. It’s always good to have this type of insurance even though you don’t use it.

Received assistance to understand what I was getting.

After I bought my PC I ran into some software issues, but Geek Squad fixed it for me. Polite and nice people.

Best Buy has 1 of the best plans out to give you a warranty and repair on items. Don’t Buy without

My first PC had a horrible breakdown, and this protection plan covered it, don't skip out on having protection on anything $1,000+

The list of services rendered is too exhaustive to enumerate to incude installing software on my laptop and desktop and coming out to my apartment to get my desktop and printer up and running, and scheduling multiple consultations.

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.