Customer Ratings & Reviews

The Agent wasn't able to repair my All In One so they gave me the purchase Credit toward a new model. I'm very satisfied.

So helpful and fast service no problems here. Geek squad techs are great.

I have no review on the geek squad service as I recently purchased the 2 in 1.

The geek squad did a great job on setting things up and curtious to my home

Warranty This is good to have for your devices would recommend buying so you’re Don’t worry about your products

Great protection policy. Can have computer check and brought uptodate.

Helpful, Focused on my needs, Knowledgeable, Efficient, Made it easy, Friendly.

Purchased this for my husband brand new pre-build, just making sure we are covered!

Windows update broke my pc. Geek Squad replaced everything new including keyboard and mouse. Very happy with service

i urge every one to buy extra protection for the items , cause they just dont make things good anymore

I sent in my computer for what I believed to have been a simple fix. After about a week, I was told that it was unable to be repaired (I sent a tower in to fix an issue with a USB port). I was told that I'd be given full credit at the value of my purchase. I declined originally and asked that my device be simply returned, as it should still be functioning. I was simply told no and that my only option was to take the credit, which does not sit right with me. I did not want to be forced into buying another PC, which cost me more money than my original purchase and I ended up with worse specs. The service center representatives are also horrible at callbacks; in example, a "two-hour callback time frame" lasted roughly 8 hours.

This came in very handy when my wife's watch decided to go on strike. No problems whatsoever getting a replacement

These are the best techs around and tell you what needs done before they do it and if it’s worth it

I can count on geek squad I appreciate knowing that my products are protected when geek squad gives me a warranty.

This service plan offers great coverage at great price. Hope it isn’t needed but if it is I didn’t break bank for it

Computer was working perfectly, and Runs super smooth

This Geek Squad protection was purchased to cover my HP desktop computer. It is well worth the cost.

Good to know that if I need anything or something happens to my products im covered. Eases the mind a bit.

Haven’t needed to use it yet. But better to have and not need than need and not have.

Good tech 'insurance' in case there are any issues with your TV, computer, phone, etc.