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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3756 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,756 reviews
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental protection is a great insurance protection for the items that I purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Deeply Dissatisfied with Geek Squad and Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase another product from Best Buy again. Purchased a $1k+ pc along with $200 accidental protection. 1.5 years into purchase I experienced major failure of multiple pc components. Upon dropping pc off to Geek Squad I was informed it would be sent away and componants would be replaced... next day I receive a phone call informing me that the GS employees are unable to complete the digital paperwork associated with it, and so the only option is to refund the cost of the pc (but not the warranty). I can no longer purchase this pc for less than 1500. Honestly, I highly recommend anybody looking to purchase high-end electronics look elsewhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TO HAVE COMES IN HANDY DONT MAKE A PURCHASE WITHOUT CHECKING IT OUT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say anything bad about Geek Squad protection, it’s a must have for all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service products are always a good thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still have sometime to go on this service and are hoping that we will not have to use it, but...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really need this for my devices. It is always good to have a technical team to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad getting it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your purchase! Cant go wrong with peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection offer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really had a need to use this protection but it gives me peace of mind knowing that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection with and expensive PC just in case anything happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word Of Mouth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a computer through Best Buy because they have one of the best warranties for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what we buy, if Geek Squad protections comes with it then we are getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Person helping was very respectful and understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my printer great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased printer, broke after 13 months. I had protection plan, they replaced it no questions asked! Worth every penny of the plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the geek squad covering your back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Great add on to the computer I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad warrenties. Easy to go see and drop off devices to be fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stress free , anything happens come a fix asap have never felt so completely covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't make things like they use to. Always buy the extended warranty it pays in the long run!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad can fix any problems I have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t need a Geek Squad yet but I’m sure I will need help some day

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad service is great and it is easy to useful I recommend to everyone

    I would recommend this to a friend