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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3812 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 3,812 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to get all your expensive products protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so helpful and accommodating!!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 1 out of 5 stars

    Deeply Dissatisfied with Geek Squad and Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase another product from Best Buy again. Purchased a $1k+ pc along with $200 accidental protection. 1.5 years into purchase I experienced major failure of multiple pc components. Upon dropping pc off to Geek Squad I was informed it would be sent away and componants would be replaced... next day I receive a phone call informing me that the GS employees are unable to complete the digital paperwork associated with it, and so the only option is to refund the cost of the pc (but not the warranty). I can no longer purchase this pc for less than 1500. Honestly, I highly recommend anybody looking to purchase high-end electronics look elsewhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard for ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squard is the best will never buy anything with out their protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good to have this guarantee in case my son’s equipment has any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection for my Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this protection for my Computer sometimes I do stupid things around my computer so I feel better with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love GSP on my purchases as they give me ease of mind for in case of accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wont go without this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Geek Squad for many years and have used them a few times! We will never go without this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful people and they will show exactly what is wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever!!! You won't regret it and you'll definitely use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new all in one computer we highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad service in case of need. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty help me cover my equipment in case of some accidental damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted to rest assured, so I purchased an extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased this with all my electronica needs they are very good at what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this service always comes through when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your goods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for my product BB is really good with these services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your buying peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet but glad I have it they are always super Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't afford to be without the Best Buy service protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when you have kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast response! Always nice to have when you have kids that are on internet!

    I would recommend this to a friend