Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4202 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 4,202 reviews
  • Rated 5 out of 5 stars

    Smart Choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a smart choice to protect your investments with an extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful! Glad I have coverage and help with I need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great with helping and has perfect customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drop old one needed to have protection if it happen again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never know

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when you need this and I did! Didn’t have any issues. Best Buy took care of me without hesitation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There guys rock. Worth every penny. If you need help one call and they get you fixed right up. Unit breaks- boom. New one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a sense of security and relief knowing that Geek Squad has my back on whatever products I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any problems yet but so glad I got this. No drops or spills but will be using this in the future when needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not really worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not to happy with this purchase. The basics behind this is if the device can power on then they will work on it but if not then they will offer you an "express replacement" at a preset amount (not ran with current pricing) which in my case was 50 dollars more than the current pricing. In the end it's left to the geek squad's discretion what they do with your device and even though this protection promises a 1 time replacement battery (which is what i wanted) it is not as freely given as advertised,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great recommendation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessity for a piece of mind on repairs and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good agent and fun and understandable, quick service,

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have - kids accidentally drop and things break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a total life saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the security of knowing no matter what a 4 year old does to your item that it’ll be fixed by geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad for Tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea to have Geek Squad in case it’s needed. This was bought for my mother-in-law so if she damages her tablet she can send it to us & let GS take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a coverage plan on your kids devise is probably your best option!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Geek Squad protection on everything because it comes in handy when needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we always purchase the additional coverage when its offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily we havent had to use the insurance yet, but main reason i bought is it covers even the battery charge port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not 100% sure what product this is covering, almost all of my tech is covered by it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety first!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I'll never need it. However it's better to be safe than sorry!

    I would recommend this to a friend