Customer Ratings & Reviews

Always buy the protection plan with an expensive purchase. Easy to return and fix at Best Buy when you buy protection plan. Love the geek Squad they are so knowledgeable

Excellent people to work with. Told them the problems and they fix it.

They have helped me in every way I’m not computer savvy any help I needed they have helped

I always buy best buys warranty on everything reasonable price

Have not had any issues using my device and have not had to send it in. Geek squad is helpful for tech support.

I need you to verify my iPad because you don't want to turn on.

accidental protection is hassle free coverage for when life happens. a must have on all products you purchase from best buy

I love the fact that geek squad techs really try to help customers understand their technology. They are very helpful and reliable.

I have not had to use the coverage for this device, but previous devices I have used it on was simple and no hassel.

most of the time when I purchase something, I am going to go for the extra warranty because I would rather be safe than sorry.

This is awesome that this comes with your purchase! Putting it on my conputers now!

I love having the extra protection. It gives me peace of mind.

Geek squad is always helpful when needed. Nice to have someone face to face to talk to instead of over the phone in a 3rd world country!

I unexpectedly had to use the Geek Squad Protection to replace the tablet we got for our Grandson and it was so easy to do.

I buy other computer and I put protection, when I goto BestBuy your change for other one, the protection is perfect.

Best investment to protect your product because you never know what might happen if you break it you drop it or something

Luckily I have not had to use it to fix anything on my devices, but glad to know it is there as an insurance.

Geek Squd is alway the perfect protection for any item, they work hard and alway ensure an item it working perfectly

The protection is convenient because it covers items that you damage not just product failure. You also don't have to register or keep up with a receipt because it's all in the system. Downfall is that they don't have high tier IT personal that can do major virus damage repair.

The agent was very professional and helpful assistance was no problem with getting my tablet sent out to be serviced