Customer Ratings & Reviews

The protection plan is worth what you pay for it. If they cannot fix the item, they replace it.

Very polite. Helped me what I needed help with no hesitation

Inalways recommended extra protection. Its better to be safe than sorry and in the event you need the service the response time is immaculate

you know you're gonna drop it as soon as its too late.

Geek Squad service us the best! Iorth every penny. I had an issue with a tablet and made an appointment by phone. There was no waiting and the tech resolved the problem in minutes.

Its a Good tablet I got them for my kids and they like it for games and for videos

I bought this for my M1 iPad Air. Although iPad is reliable product. I travel with this and use it for my work. So the chances of incurring damage are higher than if I only use it at home. I have use Best buy GSP in the pass and I like the policies that their are there for the life of the warranty. The only sad thing is that once the Geek Squad Protection is fulfilled, lately you can't purchase a new GSP plan. This is a recent change which I hope they will change.

good opcion for protect our values Tremendous equipment, I love it, my son uses it all the time

Bought this fore my son to use for his school work and to red books on.

I recommend to buy the protection, In case of any accidents or anything I know it will come in handy. It is for 3 years, you never know what could happen plus your computer or tablet is an investment just like a phone when you buy a phone case, this is just like that to have your assets protected in case of anything. They will help you with any problem.

I purchased a Microsoft Surface Pro 4 in January 2017 with a Geek Squad Protect and Support Plus plan in Texas. Yesterday, I took the device to Best Buy in Port Richey, FL because the screen constantly vibrated. The Geek Squad technician quickly diagnosed the problem, determined that the item was not repairable, and gave me a gift card for the amount of my original purchase. I would definitely recommend the purchase of a Protect and Support plan. It saved me. I was able to go home with the perfect 2 in 1 laptop with another Protect and Support Plus plan.

haven't had to use this as of yet. From what I have heard depending on the issue. should be easy. Some geek squad employees are better than others. Most are gamer type and don't really know much more that what a computer can do outside of gaming

This was not my purchase, my son got it as a present for his brother, and he loves it. We first got a refurbished on but it did not work, Chase at the Warner Robins store helped us a worked with us to find the perfect tablet. Great product.

Get the warranty! Especially if you have a 4 year old!

Most dont do anything but this protection is worth it.

I love the Geek squad they explain everything to you.

the service is great to have. its always best to protect your purchases

I was able to get insurance on my laptop as well as my kids tablet.

Perfect gift for my niece , and awesome birthday gift

We purchased an add 2 yr warranty for the computers. However when we toom wife's 2 ur old computer to be cleaned-we have had NOTHING but problems w the computer. It was dropped-noone told us. Battery damage & replaced BUT was not keeping charged...after 3-4x taking it back..the WHOLE OS was checked & wiped cleaned. Every thing was lost & even the flash drive we purchased was lost. We are not happy w the service that has been provided ti my wife's computer. We are hoping that there is NO OTHER damage to comp & if so we will continue to complain & a new comp will be demanded.