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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4526 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,526 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best extra coverage

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best extra coverage plan you can buy would also recommend to purchase it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my Trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have an issue they are always on top of it & help resolve my issue or find alternatives!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for those accidental drops by my busy son, always on the go, and sometimes a little clumsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover worked perfect thank you for the great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly when it comes to geek squad, its one of the best protection plan you could add to your item, everything is directly thru best buy don't have to call customer nor go thru the hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad makes me feel protected from my clumsy self that breaks all technology. I’m glad I purchased the security of the team to though their knowledge given and other people’s experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. Works great for her learning and watching her shows in the car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully havent had to use this service recently but when i did it was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is a Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase Geek Squad Protection! Anything can happen, and why should you buy the same product or pay to have it repaired? You pay for piece of mind, as well as protect your tech investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the extra money for this extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had a major issue but whenever I need assistance making an informed decision or gathering specific details, they are always more than helpful!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Clayton. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Perfection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ! Sons needed to replace screen multiple times and they were efficient !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use Geek Squad yet for my tablet but in the past when Ive used Geen Squad they have always been super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection plan for items. It is worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must. This pays for itself. Living is hard. Geek squad makes things easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought protection plans on all of my Best Buy products products. And I love having the extra padding of protection do not have to worry about if or when it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always protect your device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan along with the tablet I bought as a gift. It is only 1 year but its worth it just in case anything happens. I always get protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandbaby accidentally dropped her tablet and the screen cracked. Using the accidental coverage was simple. I took the tablet to the store and it was exchanged without any hassle. Thank you best buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is so helpful to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them in the past and they are so helpful. I haven't needed it for this purchase but I love the security I feel just having it if there ever is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're basically just buying peace of mind. If anything goes wrong, this is here. Geek Squad has helped me with past problems, so I really appreciate it and definitely want it for something as pricey as this. Good investment, but hopefully nothing goes wrong...

    I would recommend this to a friend