Customer Ratings & Reviews

Great work from the installation team,every thing is installed to perfection

We purchased the warranty to cover an out-of-box DSL camera, because we were concerned that the standard (90 day?) warranty might not be long enough for any problems to show up. Glad we did...the camera started acting up at the 6-month mark. I would rate 5 stars but I feel the warranty price per year is too expensive, and there should be a (reduced-rate) 3-year or 5-year option.

Always buy protection with my son's tablet and replaced with new one after accident!!!

Got warranties on all the boys tablets and well worth every penny.

Quick and speedy response to my problems. Very knowledgeable staff here. Took the time to answer all the minute questions i had that usually aggrivate people lol.

A great decision is to get the extra Geek Protection with your product, especially if it is a computer or tablet, to ensure safety and overall protection from risk factors. I highly recommend it for the price and cost benefit.

Love this warranty, we have a 3 year old and this warranty was purchased for his Amazon tablet, used a few months after purchase and had no issues at all replacing the product.

If you purchase anything you plan of keeping it for more then a year get this. This will cover you for just about anything they are great with returning it

Geek Squad is amazing!! The times I've gone, I left happy. These team really takes the time to understand the problem and solve it!!

Since this purchase I’ve had to bring my surface Pro in and Geek Squad immediately repaired and updated my device. As well as informed me on how to avoid future incidents.

It was nice to have the protection for my Kindle, but I never needed to use it!

Though it's a new purchase and nothing has happened or gone wrong, I have to say that having Geek Squad service is phenomenal and a must for any sizeable purchase of tech.

I am so glad I got the protection play, where they were able to just replace the whole thing.

I was 50/50 on adding a Geek Squad service on my last purchase and I've yet to ever use one in all my years of buying at best buy and sometimes adding it.

College student dropped it and broke screen within a week. Protection plan covered it.

I've had Geek Squad Total Tech Support for close to 2 1/2 years. The technicians are always helpful and almost always resolve my issues on the first call. I have found it to be a great value.

I've called the Geek Squad twice. First time, they scanned my computer and checked for viruses. Make my computer run faster. Second time, I had a printing problem, which they fixed over the phone.

I recommend NEVER going without GEEK SQUAD PROTECTION. I cannot tell you how many times this has saved us when we need help with a replacement or a fix.

Great quality best purchase ever made with the technical aspect, this has helped ensure that my products were in good hands. I will continue utilizing the service.

I have not had to use them recently but have in the past and they fix the problems every time.