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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4526 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 4,526 reviews
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was a life saver! my sons tablet stopped charging 3 times and all 3 times I was saved by the protection plan. I would tell anyone who will listen do not get the tablet without the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great added protection. Geek Squad and Best Buy are the only people I trust to buy my electronics from and warranty their protection with no questions or hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a product that eases your mind when making a major purchase. It is one of the reasons I make these purchases at Best Buy when possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY THE PROTECTION, IT WILL SAVE YOUR DEVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This became a lifesaver. The accidental protection saved me from having to replace an entire screen on the amazon fire tablet or forced to buy a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it for this product yet. But have bought it for other products in the past and found BB staff to be helpful and easy to work with when issues arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired our computer :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helped us repair our computer. Very helpful if them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped us out ^^

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very helpful in repairing my tablet. Very nice!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so hectic to get getting this service but I'm so happy I did I'm new to a PC and they help me SO MUCH to set it up they where so helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my 85yr old tech savvy mother-n-law’s birthday because it's easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty when in doubt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves her upgraded tablet so made sure since she can be rough to always protect and purchase warranty Made a great choice !!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Walked me through set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped walk me through the set up of my Brydge Keyboard and explained what I would & wouldnt get with a non memory keyboard vs the keyboards with extra memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and was able to take care of my problem with out any confusion love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind against damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The access to product protection gives a lot of peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the Geek Squad protection and have had no problems with it at all. We have used it for almost all the products purchased at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection plans on EVERYTHING! This helps you not worry so much about something happening to your product. You work hard so protect your things with a plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth the Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad protection on a device you will using at different places - so much can go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reviewed electronics and fixed problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only flaw i would say is they werent able to repair my son tablet so they replaced it and i couldnt renew the protection i would have to spend a whole nother 40 dollars on insurance but other than that its solid i would recommend getting it because when your item breaks it nice to know it can still be replace if not fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection. I have yet to use this particular plan. But in the past when I need to use a Geek Squad plan they were excellent to work with!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product protection plans are the best

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth spending the extra money for your product to be protected. Life saver.

    I would recommend this to a friend