Customer Ratings & Reviews

I bought the protection plan on other items at Best Buy and it's worth every penny. If anything goes wrong you just take it back no questions and they give you a new item. So worth the money.

I buy Best Buy warranties for all my gadgets. Something always happens to them after a few years, and their replacement policies are hands down the best in the business. I highly recommend their warranties.

Haven't had a reason to use it yet but i suppose they would do a good job

This my 7 year old favorite, he loves it more than any brands. He used it to play Roblox and all his other games. Love geek is hustle free return or exchange

Glad I had this plan. a few hundred dollar warranty resulted in getting two replacement machines over the life of the plan. Easily paid for itself.

It was easy to turn in my Samsung tablet for repairs. The Geek Squad sent the device where it needed to go when it was completed it was returned to the store and I got a phone call to come and pick my tablet up super easy. The one thing I would ask is if you have to make an appointment as we do please don't make me sit and wait.

I highly recommend anyone buying products to get a warranty plan. You never know what can happen and you should make sure your product is protected.

I was so happy when they offered this I feel protected and safe with The geek squad had in my back if anything was to go wrong

Anytime you buy anything from best buy, get the geek squad. They always solve my problems and are always available for questions. Nice little perk and very valuable.

I highly recommend getting this added protection. I have yet to not use it and been extremely happy with the results and customer service I have experienced.

This is a great warranty, I do strongly recommend it. They just replaced the malfunctioned items fore right away with a hassle-free.

A must for any tech purchase. Very knowledgeable people and always not only take care of the problems, but give additional knowledge on your product.

Luckily i haven't had to use this plan yet. If i hadn't purchased it im sure we would have a different story. But this projection gives me peace of mind.

The agents are very helpful and courteous. They treat each customer as if they were the only one they were helping. I have been pleased with most of my experiences with the Geek Squad at Mid-Rivers Mall location.

Its fine but everytime i come in to use my insurance they never have the product

Purchased as a backup for "Just in Case". Glad to have it and glad that we didn't have to use it. With all the accidents that could happen it nice to have.

Comes in handy and not just with kids. I always try to get this. Worth it. Accidentally drop or spill something on computer or game system it will get fixed as long as it has the accidental plan

Love the protection it adds. I've only had to use it a few times with various devices but if you're clumsy like me it's worth the little extra money.

They are awesome to only thing when you remove some they should fix back but I know they don’t do that

I am so glad i bought this protection otherwise i would have had to buy a new tablet when my boy cracked his lucklybi was able to go into the store and they where able to give a brand new tablet !