Customer Ratings & Reviews

The warranty best offers is a life saver my wife's computer had many problems they couldn't fix it at store it was sent out and we got brand new item plus it was up graded awesome deal

Perfect time on replacement fast and easy and was efficient.

It is worth the purchase for accidental spills and drops

guess I accidentally bought the 1yr, meant to get the 2yr. I'm not sure if 1yr is enough or even worth it...but 2+ years are definitely a must buy.

Since I bought my Surface Pro 4 I've had to use the plan twice. Both times were my own clumsiness, and my issues were taken care of very quickly. The service folks were professional and competent.

This geek squad plan saved me when the charge of my kindle fire wouldn't hold. I was given a new fire, and it was an upgraded version available

You just never know, especially with laptops no matter how good they are, so buying the extra protection is important in my book.

I purchase the Geek Squad Protection Plan for all of my high dollar Best Buy purchases. Inexpensive and when it is needed it more than pays for itself.

The agent knew what to do. They are the BEST. Couldn;t see going any where else

Love it so far so good! Haven’t had a problem with their service.

I haven't had to use it yet but it is good to know that I have that protection in case anything goes wrong with the item I purchased

This came in handy after dropping my tablet, it was not repairable, so I was able to get a replacement at no cost to me. Thanks so much.

They are always friendly, helps with me with my stuff

I can always go to them if I have a question and their policy is good if they need to replace your item and they don't make it anymore then they will give you the newest model that's comparable!

Cheaper than expected, the personel is very friendly and helpful.

I was having "phantom touches" on my SP3 and it would have had to be replaced to fix it. But since it was old I was able to trade it in with a Surface Pro 4. It was very simple and easy.

This is a good warranty it does what it says everyone should get one on there electronic

I know that I can always count on the Geek Squad when I need help with my computer. They are friendly and always explain what they did to fix my problem.

I never regret getting the 2 year plan. Manufacturers usually only offer 1 but with Best Buy Geek Squad, I can take it in and have a solution that day - for 2 years, without a penalty.

Always super helpful and always able to assist me.