Customer Ratings & Reviews

Geek squad helpfulness kind and answered all questions love my pad and the geek squad help me understand and work the ipad they are wonderful

I’ve had this on my washer and every time I called them they had someone here fast and I live in the country always friendly and help every time

It was a great gift for my 7 year old family member. She still uses it at age 9. Excellent for travel entertainment.

I was having "phantom touches" on my SP3 and it would have had to be replaced to fix it. But since it was old I was able to trade it in with a Surface Pro 4. It was very simple and easy.

Good thing to have if purchased for a child. I bought this to go with the fire tablet.

They’ve always taken care of issues with covered devices... tablets- Great service. Highly recommend.

I like Geek Squad because they don't nickel and dime you when you have a problem with something and they fix the problem fast.

I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

I never regret getting the 2 year plan. Manufacturers usually only offer 1 but with Best Buy Geek Squad, I can take it in and have a solution that day - for 2 years, without a penalty.

Great geek squad service, I usually buy geek squad service for all my electronics because you never know what can happen.

I never had to use this, but I was glad I got it for the peace of mind. I would say its a good deal depending on what you are getting it for.

My Kindle beat me down the stairs...needles to say, screen had a bad crack...took back from whence it came and got a new one...recommend warranty to everyone...worth the price.

Purchased the two year accidental geek squad protection. Accidental coverage is a must for a Surface Pro 4 for a college student. Included with the protection is a free battery replacement.

I didn’t have to use it but it was good to know I had it in case I had to use it

Best Buy Geek Squad is great to have, the team can help you with just about everything.

Cracked the screen they got it fixed within a week, no issues!

Support is available to answer any questions. Haven’t had the need to replace the tablet yet but they’re available to answer any questions.