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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4511 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 4,511 reviews
  • Rated 5 out of 5 stars

    great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had circuitry issues with my first tablet that I purchased and they replaced it immediately with no hassle. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a life saver to have especially if you have kids. Just take it in, and Geek Squad will do the rest. I recommend if offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never pass this buy with your purchase. Nothing is made to last . This warranty is the best in the industry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. My surface pro 7 was run over by a car. and they replace my unit with an anther one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad protection or at the very least you should get total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always helpful is better to have protection and not be sorry get your electronics protected specialy if you have kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been great for me. I had a Fitbit go bad before manufacturer warranty went out and the process was very easy to get it replaced. Much better than dealing with manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PersonalizedCustomerService

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service - very accommodating - look for solutions that fit my specific need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection i need for my computer u guys make me feel safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty services, even though it takes sometime a little while to fet thru but other than that great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids play their tablets all the time especially when we go out of town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plans with the geek squad they are very good at repairs or whatever the situation my be they are prompt and want really nice group of people to work with!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 days before protection plan ends and I haven't even thought about using it once great product durable and fun thanks

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    protect your items

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always helpful and good prices for the type of perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the insurance there's always time where something happens in life that doesn't go your way and that's why they have insurance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tablet with jelly bean op system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great at first but had a jelly bean operating system and I could not get alot of apps. If u like the jelly bean system the would be recommend for you. i am an andriod person and didnt fit me. But overall is a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team at the Spring Meadows store is the BEST. Very patient, helpful, courteous -- always willing to take extra time and go above and beyond the "call of duty."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never let me down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customer service.quick and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Geek squad for this tablet is worth it and and worth buying good deal with it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alyxa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pad easily used , great product easily taken with you, great to have protection if anything goes wrong

    I would recommend this to a friend