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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4499 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 4,499 reviews
  • Rated 4 out of 5 stars

    It’s good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the service yet. Bt I heard good things about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priduct is well protected. Have no issues with Geek Squad response and knowledge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time Best Buy customer I have found that having Geek Squad to rely on is essential.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it however, it’s good to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not actually used this service yet better safe then sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased the protection for it have not used as of yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat Geek Squad for the price. Never had a problem with them and they're easy to deal with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price I bought it as a gift for my son hope he enjoys

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Factory coverage should be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got hosed without the warranty on a previous tablet. Use it for work and it got dropped and the screen cracked. out of 90 day factory coverage and woudn't replace, couldn't repair. Had to buy another. Got the coverage and a better protective case this time

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for me becuz I am not technical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service has been good and adequate for me. I am not a technical person so I rely on the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I will definitely recommend to other people

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You lose your rewards if item breaks and cannot be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a tablet me grandson drop the tablet with a case and screen protector and bent charging port had the just return i got a store credit only and only got the amount I paid after using my 40.00 in rewards. They said you lose your rewards then why give rewards if the item you used it on has the be returned and cant be replaced

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The only time anything seems to break is when we don't have protection...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    helpful service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS set everything up and answered all questions quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of <Mind!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed to take that , since I was buying a surface

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service ca be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad reviewed my problematic device and told me that it would be replaced with a reconditioned one but they needed to send it in. Came back 2 weeks later and the device had battery replaced . No improvement. Geek squad then replaced the unit.. wasted one month of time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the best technology solution for all devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice product to purchase for anyone, good to buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad hasnt had to help me with my purchase as of yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the best technology service for all devices

    I would recommend this to a friend