Customer Ratings & Reviews

I so far have been fortunate not to need this 2-year accidental damage plan for the tablet I got for my son almost 2-years ago, but I like that I did get it for just in case. He is now 7 years old, but was 5 years old when I got the android tablet for him to use for educational games and apps. The tablet still works and is in good condition.

Like the tablet so far, no issues, wish the battery lasted a bit longer but overall it’s great!

Great product and had awesome customer Service, best place to purchase any electronics or appliances.

After accidentally dropping her tablet my 3 year old daughter went in to panic mode, luckily I had purchased the protection plan .. what a relief after losing my job…

You know it was bound to happen. First year in med school, so much stress! The salt lamp meant for relaxation fell on top of the surface pro laptop screen. The Geek Squad supported us through this tragic event and the screen was replaced. Thanks Geek Squad!

I was looking for an affordable devise for my husband for his online books, and a e-reader kindle seemed a little too expensive for the size. So this was my next best option. And it is great, since it's only for reading, it works smoothly.

Very helpful and was not wasting my time. Help me get out in a timely manner and not wake around.

My decision to select The Geek Squad was a no-brainer! They are friendly, professional, talented category of people that I admire! They go above and beyond my expectations! They take the time to answer my questions and explain terms to me that I didnt know! At the same time, they recommend store items to help make my shopping easier and stress free!

Had to take my tablet in for the screen to be fixed. Tablet was still usable. Just had a cracked screen. They sent it off to see if they could fix it. They ended up junking it and not sending it back to the store so i lost my sd card full of all my kids pictures etc. And when i asked for that back the guy said he can try but doubt he can get it because they are hard to get ahold of and just throw it out. Then they gave me instore credit for the prive i paid for the tablet 3 years ago. And i had to rebuy the protection plan even though i still had time left on the protection plan for the broke screen one. Very unhappy about it!! And theyre over priced to fix anything!

the service is great to have. its always best to protect your purchases

Never go without our warranty. Super easy to replace devices when you get a warrantyvthrough best buy. Never have an issue when we need to use our warranty.

I was able to get insurance on my laptop as well as my kids tablet.

Worth it! Bought a tablet for a kindergartener so I got the protection plan "Just in case." We made it four months before I had to take it in. Long story short, the tablet was replaced with a new one thanks to the protection plan. I purchased it for the new tablet as well. Just in case.

Surprisingly covers a lot, and then some..I usually don't get extra coverage unless it has moving parts like a portable air conditioner , when I saw what was covered and it starts when manufacturers warranty ends, well what more can I say.

If you want peace of mind, get the total package protection from Geek Squad. Imagine this, the file you are downloading is laced with a virus, and suddenly your laptop stops working. Don't panick, just call the Geek Squad. If you are insured, they will fix your laptop quickly and efficiently.

This is the best protection plan! I buy my things from Best Buy just because they have the best plan!

Its totally worth the extra money. I get with each purchase With 2 kids and 7 nieces and nephews it feels good knowing that none of the parents will have a heart attack when one of our kids inevitably breaks something and any of our homes. Plus the replacement aspect is hassle free!

Any & All Geek Squad Protection Plans and Services are an added bonus and optional to purchase for a very reasonable price considering their high quality, efficient, and top notch skills/services for any and all damaged and/or equipment & device impairment! And Most Geek Squad Services & Geek Squad Members are on site! Service while you wait!

Get the warranty! Especially if you have a 4 year old!

Most dont do anything but this protection is worth it.