Customer Ratings & Reviews

Geek Squad!!!! They are super awesome, very reliable. They helped with a television issue and it was literally resolved in minutes. Thanks!!

I buy Best Buy warranties for all my gadgets. Something always happens to them after a few years, and their replacement policies are hands down the best in the business. I highly recommend their warranties.

Good tablet , great value! I haven’t found a better value yet and the tablet works great

So far haven’t need to use this service but I have heard great things about them if I ever do. Hopefully I won’t have to but if so I will update as needed.

Never had to use it but got it just incase my elderly father dropped it.

It was easy to turn in my Samsung tablet for repairs. The Geek Squad sent the device where it needed to go when it was completed it was returned to the store and I got a phone call to come and pick my tablet up super easy. The one thing I would ask is if you have to make an appointment as we do please don't make me sit and wait.

I bought the protection plan on other items at Best Buy and it's worth every penny. If anything goes wrong you just take it back no questions and they give you a new item. So worth the money.

When ever you buy a product, all way get the Geek Squad Protection you will never go wrong. They know there stuff and they will help you all way.

The agents are very helpful and courteous. They treat each customer as if they were the only one they were helping. I have been pleased with most of my experiences with the Geek Squad at Mid-Rivers Mall location.

Love it family time on it customer did good job help

Always there when I need them. They make it simple and easy to make claim and get you a new item ASAP.

Good Value and extremely helpful when things go wrong

Comes in handy and not just with kids. I always try to get this. Worth it. Accidentally drop or spill something on computer or game system it will get fixed as long as it has the accidental plan

Bought one protection on tablets that covers everything. Thank god i did because both screens started to crack out of the blue.

I am so glad i bought this protection otherwise i would have had to buy a new tablet when my boy cracked his lucklybi was able to go into the store and they where able to give a brand new tablet !

Best buy has always been good with me when my product messes up. They either replace it or I'll exchange it for something better. Just pay the price difference

Best buy has always been good with me when my product messes up. They either replace it or I'll exchange it for something better. Just pay the price difference

Great service very attentive tech support when needed

Best Buy is my go to store for all my electronics and appliances!!!!

It is an awesome service. Could not/Would not own a device without Geek Squad service. You have expert advise and the ability to call on them at any time.