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Customer reviews

Rating 4.7 out of 5 stars with 4491 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,491 reviews
  • Rated 5 out of 5 stars

    Helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew what to do. They are the BEST. Couldn;t see going any where else

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fine but everytime i come in to use my insurance they never have the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far so good! Haven’t had a problem with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was able to repair my Surface Pro 3 with this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having "phantom touches" on my SP3 and it would have had to be replaced to fix it. But since it was old I was able to trade it in with a Surface Pro 4. It was very simple and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full Service any time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than expected, the personel is very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixing a broken tablet screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always friendly, helps with me with my stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never regret getting the 2 year plan. Manufacturers usually only offer 1 but with Best Buy Geek Squad, I can take it in and have a solution that day - for 2 years, without a penalty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that I can always count on the Geek Squad when I need help with my computer. They are friendly and always explain what they did to fix my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the two year accidental geek squad protection. Accidental coverage is a must for a Surface Pro 4 for a college student. Included with the protection is a free battery replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my tablet Best Buy added a one year protection plan so if I would have problems with it the Geek Squad would take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good warranty it does what it says everyone should get one on there electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gotta have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Kindle beat me down the stairs...needles to say, screen had a bad crack...took back from whence it came and got a new one...recommend warranty to everyone...worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so worth the price. This is great to have when you are not a computer knowledgeable person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get this because if dropped you will think about it 1st and reget not getting it at all to save funds

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always super helpful and always able to assist me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this on my washer and every time I called them they had someone here fast and I live in the country always friendly and help every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helpfulness kind and answered all questions love my pad and the geek squad help me understand and work the ipad they are wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend