Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4491 reviews
(4,491 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Helpfull
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent knew what to do. They are the BEST. Couldn;t see going any where else
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its fine but everytime i come in to use my insurance they never have the product
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far so good! Haven’t had a problem with their service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Was able to repair my Surface Pro 3 with this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was having "phantom touches" on my SP3 and it would have had to be replaced to fix it. But since it was old I was able to trade it in with a Surface Pro 4. It was very simple and easy.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Full Service any time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaper than expected, the personel is very friendly and helpful.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fixing a broken tablet screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are always friendly, helps with me with my stuff
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Value!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never regret getting the 2 year plan. Manufacturers usually only offer 1 but with Best Buy Geek Squad, I can take it in and have a solution that day - for 2 years, without a penalty.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The Best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know that I can always count on the Geek Squad when I need help with my computer. They are friendly and always explain what they did to fix my problem.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the two year accidental geek squad protection. Accidental coverage is a must for a Surface Pro 4 for a college student. Included with the protection is a free battery replacement.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased my tablet Best Buy added a one year protection plan so if I would have problems with it the Geek Squad would take care of it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good warranty it does what it says everyone should get one on there electronic
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A gotta have.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Kindle beat me down the stairs...needles to say, screen had a bad crack...took back from whence it came and got a new one...recommend warranty to everyone...worth the price.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is so worth the price. This is great to have when you are not a computer knowledgeable person
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.get this because if dropped you will think about it 1st and reget not getting it at all to save funds
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always super helpful and always able to assist me.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I love geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this on my washer and every time I called them they had someone here fast and I live in the country always friendly and help every time
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad helpfulness kind and answered all questions love my pad and the geek squad help me understand and work the ipad they are wonderful
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
