Customer Ratings & Reviews

The first remarkable pro I received was defective and The geek squad gladly made it right I received my new remarkable pro and it works perfect

If you have kids definitely get the the warranty. Youll be in an out or you can get the product shipped to your home.

Keep the Best Buy protection on all your purchases that you cannot afford to readily go out and spend that money to replace. The best hassle free and easiest protection plan hands down. We have had several products fail and Best Buy is always there to fix, replace or provide a refund if they no longer carry that product (minus the protection plan coverage of course). So definitely would recommend. Super easy.

Geek Squad service us the best! Iorth every penny. I had an issue with a tablet and made an appointment by phone. There was no waiting and the tech resolved the problem in minutes.

I don't know what I would do if I didn't buy the protection for my stuff

Good for peace of mind for 3 years and a good price as well.

Always gleefully glad to have this (always buy with each laptop/tablet purchase). HOWEVER, I purchased 3-year plan for my *prior* Surface Pro 7, had it for 2 days & cracked the screen. This plan meant I got brand new replacement. BUT had to buy yet another 3-yr plan (and another $280) for the new replacement. So I wound up paying for TWO of these plans or $560 within a few days! Would loved to have carried the old plan over to cover new replacement.

Awesome service. Was having trouble setting up a device and they helped me with all my issues.

I have used the protection in past and will never buy anything without it

Best Buys Geek squad service is outstanding. Everything that I buy from Best Buy I get the service plan with it so I know that I'm protected. They are great at honoring their service plans. I highly recommend getting a service plan.

I'm very happy, because i buy this protection. I have 2 kids and it must to have.

I bought a 2 year protection plan in aug 2019 for $39.99. Just fulfilled that plan as they just replaced a kindle with a shattered screen. They said it was cheaper to replace then send off to fix it. Great! We got a brand new kindle for $45 essentially. Bought this new 2 year plan to go with the new kindle as they other plan was considered "fullfilled." The 2 year plan has now gone up to $49.99.

Fast service with attention to detail. Fast turnaround time.

I love this tablet. I use it daily and my Grand-daughter uses it also and it works great and holds everything we use.

I purchased this accidental insurance and it's great that I did, because the open box computer attached to it went black and quit working.. this kicked in and we got a new "refurbised" machine in it's place and it's been 100% ever since.. saved my butt!!

Have not had to use the protection plan, thank goodness but still glad i got it

Inalways recommended extra protection. Its better to be safe than sorry and in the event you need the service the response time is immaculate

Good to have in case you need it.... Never a bad idea

Excellent service. Was super quick and helpful. Would definitely purchase again.

I have had 2 incidences where my expensive electronic wasn't working properly. I simply take it in and go to the counter, explain whats happening and have had my broken device switched out for a brand new one. You are given the option of getting the same item or upgrading to a newer one and paying the difference. My advice to you is: Spend the extra $30 on the warranty. It might think its pricey and not want to spend the extra money on top of your pricey purchase, but its worth it!