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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4534 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 4,534 reviews
  • Rated 5 out of 5 stars

    Joned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to get the item laptop protection plan for any issues that may arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy as 1 2 3.... I ordered I was notified and I picked up at the curved side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, great service. Very friendly and quick service. Very happy with it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i purchased it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so happy I brought this for a early Christmas present.. works like a charm still ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly satisfied with this two year plan. Offers great packages with good values.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it because you never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad coverage because you never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need to use this but great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an awesome purchase. I am really satisfied. I would definitely recommend to family and friends. peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not any problem at all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any damage they change to another product, but need to be the same item of your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a great services. I get this on all my electronics and it never lets me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job everyone involved help me take care of the business that I was in there for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it . But a am glad I have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to never use this but an amazing peace of mind knowing Best Buy has my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know they are there is you need help. Hopefully I will never have to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Idk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had to use on any of my products hope i ever have 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case of emergency. Haven’t use it yet but grateful to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Got me plan i need in under 5 minutes! I will be back!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One of many.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I haven't needed to use. But its better to be safe.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Complete coverage?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was denied a replacement power supply that was beginning to fail because as I was told "it is not part of the Surface Pro that I bought". I still dont understand that.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking the time to bring this to our attention! We totally understand how important a power supply is, and we’re sorry to hear that your Geek Squad Protection Plan may not have covered the power supply. If you have any questions on what your plan may cover, the full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.

  • Rated 5 out of 5 stars

    Gotta protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With two dogs and a crazy kid is very clumsy it's good to have protection

    I would recommend this to a friend