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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4499 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 4,499 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Feel secure.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad protection plans are a fantastic insurance policy for your pricier items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get this with any large purchase I make at Best Buy. The GeekSquad is very helpful with any problems I have. They always make sure to help fix the situation. I recommend the protection plan to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just add the geek squad protection plan to any electronic device they will tkae care of you if you ever need to service your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are super helpful and they were amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best service provided for any Best Buy product.... I think its the best value for your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two instances when Geek Squad coverage has completely saved me. Exchange/credit toward a replacement unit was painless, so I buy Geek Squad warranty coverage whenever I have a major purchase at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use the geek squad. I have heard though, that they are very professional, and great service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for a family member. They liked it so much. I tried it. I liked it so much. I bought another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad support services are reliable time after time. When you have one desktop and 4 laptops, something will eventually go wrong and it’s a quick phone call to have them remotely take over and fix the issue. It’s nice to have Geek Squad on your side!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geek Squad Protection before and I have never had an issue, will continue to add this to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best! If you buy something and it breaks or quits working like it's supposed to you take it back and they eather fix it or give you back your money including your extended warranty money! NO BRAINER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad GUARANTEE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best! If you buy something and it breaks or quits working like it's supposed to you take it back and they eather fix it or give you back your money including your extended warranty money! NO BRAINER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very necessary!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children break their tablets at least once a year. I found it very necessary to buy the protection plan because it’s cheaper than having to to purchase a new tablet… It just makes sense…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung tablet that I bought at Best Buy. The Geek squad support are always so awesome helping me with any problems I run into on it. I'm 84 years old and not very computer savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Do It Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend Geek Squad protection. They have a one stop shop to get any of your electronics serviced, repair, or replace. I cannot recommend them enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 2 year option!! Great for mistakes that can happen in life. We've actually had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won't be disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection. It really gives you a peace of mind and they're so helpful with repairs or replacing the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good protection to have, close to the ending of my service my tablet broke down and it got replaced for the amount to get a new one, great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter's laptop wasn't working and bc of this protection plan she was able to get a brand new laptop and an upgrade only had to pay for the protection again bc the protection of 2 years was done. Not a bad price to pay to get everything new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from our local Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy an electronic device without some kind of extended warranty. Every warranty we've bought has paid for itself and then some. Our local Best Buy Geek Squad has provided us with excellent service.

    I would recommend this to a friend