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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4499 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 4,499 reviews
  • Rated 5 out of 5 stars

    Electronic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service to have. In case I have a problem I have confidence my problem will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geek Squad Total Tech Support for close to 2 1/2 years. The technicians are always helpful and almost always resolve my issues on the first call. I have found it to be a great value.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product protection plans are the best

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] So worth spending the extra money for your product to be protected. Life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my Trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have an issue they are always on top of it & help resolve my issue or find alternatives!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this warranty, we have a 3 year old and this warranty was purchased for his Amazon tablet, used a few months after purchase and had no issues at all replacing the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty at Best Buy geek squad it is worth it and a life saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS for Apple Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad service. They deliver....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got this service, even though I didn’t have to use it, it was good to know I had it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Tech are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech support is worth every penny, it also pays for it self after the first use. Geek Tech's are great very helpful and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired ASAP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this purchase I’ve had to bring my surface Pro in and Geek Squad immediately repaired and updated my device. As well as informed me on how to avoid future incidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though it's a new purchase and nothing has happened or gone wrong, I have to say that having Geek Squad service is phenomenal and a must for any sizeable purchase of tech.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Table for kids use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the table for our kids and it works fine for what itbis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greatest program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd best thing I have ever bought. first was same program that was already covering 3 items. so I was not going to pass the 2nd one to cover new purchase. geek squad the best at the town center store and southside blvd.location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and speedy response to my problems. Very knowledgeable staff here. Took the time to answer all the minute questions i had that usually aggrivate people lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Accidental Geek Sqaud protection plans for my electronic and appliance purchases. I had it on a 8 inch Fire HDR. The speakers were defective and they replaced it with a smile. I shop Best Buy frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality best purchase ever made with the technical aspect, this has helped ensure that my products were in good hands. I will continue utilizing the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase anything you plan of keeping it for more then a year get this. This will cover you for just about anything they are great with returning it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel good knowing that I have this 2 yr. protection plan for my Samsung Galaxy Tab in the event of unforeseen problems with the operating system or any other issues that may occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always top quality support for all electronics purchased, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to protect your valuable purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    valuable way to protect you purchase from damages for an extended period of time. Covers accidental drops at school or the occasional leaving the device on in a hot area or in your bag.

    I would recommend this to a friend