Customer Ratings & Reviews

Was skeptical at first about to get in the geek squad service. With the way our four-year-old daughter is with her other devices I knew that it would be a wise decision.

I purchased my first Geek Squad protection plan quite a few years ago when I bought a laptop... I have renewed my support plan ever since. The support and service, in store and otherwise, is unmatchable. This one was for my grandson.

Thankfully havent had to use this service recently but when i did it was easy

I have not had to use them recently but have in the past and they fix the problems every time.

Always a must. This pays for itself. Living is hard. Geek squad makes things easy.

Had to use it to protect a device I had problems with a year in after manufacturer’s warranty expired. Covered it at no additional cost and was able to replace with a brand new product!

This plan is very good and therefore I will recommend it to family members. I loved it and I will keep on using it.

I always get the protection plan, It is very good, and I have had to use it on other items in the past. It is very costly if you do not have it.

Haven't needed to use this yet. I hope I won't ever need to, but I'm glad I have it. I've worked with the Geeks with another device and been very satisfied with the service.

Bought the warranty for a tablet. The tablet stopped working. Took it back to the store and no hassle exchange. Made my confidence in Best Buy shoot up to 100%. Will never buy an electronic device again without this warranty

I have used their service a few times for minor issues. They were always courteous and helpful. I will continue to pay for the warranties on certain items to have peace of mind! Thank you!

It's met all of my family and friends needs. Good product

Protection is protection. I get these on certain electronics. I always seem to get the latest and greatest devices so the price of service, replacement or help it is a value.

with cost of repair almost same as replacement and repairability score of 1 out of 10 makes this coverage worth the money. for all insurance product/program, think of it as fire extinguisher. you have it in case u have fire.

First for the $15 it cost me for accidental droppage it was definitely worth the extra money even though the tablet was only worth $50 the $15 came in handy really quick and there was no issues when needing to cash in on it

for me it is important to have it, electronic equipment has no word of honor and this is peace of mind.

I am a student so I don't have time to risk anything happening with my computer. I had a crack in my screen in a 2 yr old Surface Pro 3 took it in and got a brand new one all because I had the Geek Squad Protect & Support, LOVE IT!!!!

Best Buy Geek Squad rules. I always purchase the Geek Squad product replacement! It’s rewards outweigh the cost, in my opinion.

I am so glad that I purchased this 2 years protection plan for my son's AMAZON tablet. It will be covered incase of an accident. If item is not repairable, then it will be replace.

Geek has assisted us numerous times, in a time-efficient manner, always offering helpful, appropriate suggestions to avoid future difficulties