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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4499 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 4,499 reviews
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't begin to stress enough how important this is for your peace of mind regarding your purchases. I also can't imagine anyone passing on this protection because trust me, when you need it, you'll be glad you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery expanded from heat, & my tablet died. best buy refunded the price of a new one (which i bought). i recommended geek squad protection to others b/c it's worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a must buy for whenever you're purchasing something that's expensive from Best buy. They will replace, repair, or give you cash via gift card when your item breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a little over priced but Glad I had this coverage even thought they could not connect to it in order to assist me via online; had to bring in my ms surface pro 4 in to Best Buy in order to have my problem solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad better than all!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing is better than having the geek squad behind your product. Best perk is you go right to the store with any problems and they can help you right there. No sending it out and waiting on who knows who fixing your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team at Geek Squad is the best. They’ve helped me time and time again. I strongly recommend Spending money for protection services to everyone if not computer wiz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthwhile to have with expensive electronic items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent! They really do what they say and are thorough with what they do. They take the time to explain everything and they don't leave you wondering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome, for the most part i have never had a problem replacing items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security when you need it most! I love knowing they’re only a phone call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have buy 2 other is the 3 rd one I buy for a gift the kids loved the tablet also good service with the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love is warranty the best in the market Never had a problem If they can't fix it they will refund your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great and have always helped with an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got warranties on all the boys tablets and well worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad protection is great to have as it is convenient to use should you have a problem with your electronics. Take it in or call and problem gets fixed without you having to figure out what’s wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth considering.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never say never, especially if you can squeeze out the extra money. The alternative can be a really rude shock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had great experience with all my protection plans purchased at Best Buy. The geek squad listens and does everything possible to fix problems. I never go without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is the best you can ever have!!! Dont forget to add ot!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance for all electronics. You can renew and keep track of all your items on the app. I find this a great piece of mind and love that it's offered with all my high end tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers everything!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son always breaks his kindle. I think we have gone through 4 of them since 2011 but this plan protects against any damage that can't be fix, it will get replaces and if one isn't available, it will be upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy any laptops without Geek Squat protection. Lucky we don't need to use it much but it does provide peace of mind especially when the kids are out an about on campus.

    I would recommend this to a friend