Customer Ratings & Reviews

I have had to use this with a few items over the years and have been pleased. With the receipts being able to be pulled up from my account to fast replacement. Much easier than dealing with the manufacture.

what I paid for for this plan and the nominal deductible was worth with. like a duffus I dropped my $1000 device and paid a $150 deductible, new device was at my door the next day.

Writing this for the rewards points. So far have not needed to use the protection, but I am glad I have it. Love that I can get my tablet screen replaced if necessary!

The Best Buy warranty is the best. You would be foolish to not buy a warranty when buying easily breakable electronics

Guys, I can’t stress this enough…. Don’t skip on the extra protection, you never know when you might need it!

We haven't had to use the Geek protection on this item yet, but have used it on past items. Love being able to just bring the item to the store and talk to someone in person!

I absolutely love and recommend the Accidental Geek Squad Protection. I’ve had to use this and ilthe process is painless!! Love Love Love

I have been a Geek Squad member for about 5 years and would never go without it. Whether it be an annual renewal or a new plan for a new computer purchased for someone as a gift, it is a must to have for peace of mind!

With the Microsoft Surface Pro 3's recall for defective hardware, I was able to upgrade my damaged surface pro 3 under Geek Squad warranty for a new Surface Pro 4. Note I really do not see a different between the 3 and 4.

very good price for the toy, very good quality, it is a very good product

Usually when im using geek squad they help me and fixing when i need

is great that best buy offer this protection for the equipment that you buy, and is easy to get, i hope I never used, but if I will use, best buy will be supported excellent.

The protection plan was a life saver! my sons tablet stopped charging 3 times and all 3 times I was saved by the protection plan. I would tell anyone who will listen do not get the tablet without the protection plan.

The Best Buy protection is the best in the market. I always get this protection when buying items from Best buy

We have not had to use this yet. Hopefully we won't have to!

Don't be late even by 2 minutes. Had to reschedule. The tech I did get when I got someone was Rosie and she was amazing. Very pleased with her service.

The agents are very knowledgeable and very usefule if your kids happen tondrop there's and crack screen only down side is it takes a while for repairs during holidays

Had a tablet that stopped working. The Geek Squad sent it right out to get it repaired. Contacted me to let me know it couldn’t be repaired and help to get a replacement.

i love to have accidental plan protection its very useful to me because my son is super wild boy, i dont need to worry if he accidentally broke i have a protection.

If you didn't break it you get a brand new replacement! Always the kindest customer service!!