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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4499 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 4,499 reviews
  • Rated 5 out of 5 stars

    its a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they will try everything to fix it and if not reparable they will issue a credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service if your device crashes before the service expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent helped replace my husband's brand new Surface Pro after it was dropped and broke. Super helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have so much fun on my new tablet even my kids love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There if you need it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this often. But the few times we have, they replaced it without issue

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Robert. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product.

  • Rated 5 out of 5 stars

    MyA11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy at least the one year plan, have never had to use it, but for the price I thought it was worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something you should purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when you have younger kids . Our screen broke and was sent off and came back in a weeks time. With children you need a protection plan on everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use it to fix anything on my devices, but glad to know it is there as an insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everyone needs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is literally one of the best things in purchasing any electronics. any issues and im guaranteed to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TABLET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVENT HAD TO USE THE GEEK SQUAD YET BUT ITS ALWAYS NICE TO KNOW THIER, THERE WHEN YOU NEED THEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with my tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with their service. They are always ready to help and explain thoroughly. I will continue to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not know yet have not needed it. Cheap insurance for me. Rather pay and not need it than not pay and need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy i worked with went above and beyond to help me out and give me that 2 year warranty i wanted. Great team at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Check for sales often.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure to check often for sales. Get geek squad also. Service is great. Sales make this much more affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy warranties when I buy any electronics from there. Its a life saver and I will suggest that everyone buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sdrewb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best insurance to has when you purchase something from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love and really love geek squad services! They always come thru!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reasonably priced. Never chance having to deal with factory warrenty procedures. GEEK Squad is always the best at everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes my purchase worth worth paying for. Won't buy am electronic from anywhere else because of this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my geek squad. When things break or have issues. Geek squad is there to help.

    I would recommend this to a friend