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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4446 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 4,446 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having just in case your electronics breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever!!! I can’t say enough about them! I will always use the Geek Squad Service. They always fix things or replace with such great help and kindness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for tablet protection. Thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection tp have. Priced just right. You never know if it will be needed. Better to have it and not need it thsn toneed it and not have it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan that is worth the price. I usually always get an extension warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my toddler nephew and it wokrs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks GS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was quick and efficient with my return, were very understanding about the holiday rush, and very helpful in so many ways!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for computers work 24/7 and others sistems for the university

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ADH is a MUST HAVE and awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad ADH is a must have for any electronic. People complain that they will be without a computer or tablet while it's sent out, but what do you expect? It has to get repaired. Best Buy makes it Easy!! Drop it off, it gets sent out and you get back fixed and working device. Any work on computer or tablet costs a lot of money. You would be stuck with that bill if you don't have ADH. And for 3 or 4 years. If it stops working or you drop it down the stairs or kid spills soda on it...... It's covered. Don't forget to always add ADH if it's offered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Tab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I can do so much on it. Great tablet has alot of great features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my kindle! Still kickin'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my kindle! It's so portable and easy to use. If you're an avid reader, but don't like having physical copies, this is for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best very helpful and very easy to understand returns and exchanges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek fixed my computer and they set up my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with the Geeksquad protection. I have use this service for over 10 years and I do not want to be without. The Geek Squad is helpful and friendly and most of all Geek can fix your computer and get any “Bugs” fixed. I love this service. They are there when you need to get your computer up and going. Geek can fix most any problem with your computer. They are the best! Another thing I like about Geek, Is they will install your new TV and get it up and running very quickly. My new Best Buy TV looks great. Thank you GeekSquad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fory kids tablet and it's a great investment. Both my kids are not careful with their devices sometimes and things happen. With this service we get peace of mind that it can be corrected in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Tablet Warranty Rocked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally soaked my Samsung tablet in energy drink. The Geek Squad sent my tablet off to be repaired and within 5 days i got an email to come in and pick up my replacement. They gave me a full store credit for the original price of the tablet plus tax and i was able to get the same tablet for less money mailed to my home. The store credit even paid for part of my new warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely need warranty for smaller children

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the warranty on the Samsung tablet. I would definitely recommend getting this 2 year warranty if you have smaller children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well.It does the job happy with product who would recommend product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you know you're gonna drop it as soon as its too late.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance just incase lofe happens and need a fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet. I use it daily and my Grand-daughter uses it also and it works great and holds everything we use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite. Helped me what I needed help with no hesitation

    I would recommend this to a friend