Customer Ratings & Reviews

Hopefully I won’t need to use this but it’s good to have just in case lol kids break things a lot lol

Useful to buy insurance even kids break they things

I got this protection plan for my mother-in-laws Kindle Fire. So far, so good. No complaints.

I bought this for my husband. He loves it. I find it hard to operate. I have to cut it off each time to add a book, and getting around on the platform is awkward, but as long as he can get to the book and read it, he's happy.

Expensive, but the peace of mind definitely helps.

They sent my device to the wrong service center and then did not update for a week. Everytime I called for an update I was told to go to my local store geek squad because they had no answers. The local store could only go off the online updates which went another week without being updated. It was stressful overall. They did say it was not a common occurrence . Originally I was going to give zero stars out of stress but the very last phone agent who helped me was actually very helpful. He straightened everything out and took his time. They need more agents like him.

i always get this because it is always worth it through best in my experience . i do not want to be without it these days.

Happy that Best Buy offers extended protection for my technology so don't have to be worried about kids using it.

Used this plan after someone knocked my surface pro off a desk and onto a hard floor. They have already taken care of the issue.

Never had a problem with getting a person to help me or fix or even exchange a device that is not working properly. They are very helpful

Because my grandson is naturally destructive, it was a must to have additional protection for his Kindle Fire. Being only 6, it was an easy choice to make & price was reasonable.

Geek squad protection plans always bring me comfort and gives me peace of mind that if something happens I’m still good!

They’ve always taken care of issues with covered devices... tablets- Great service. Highly recommend.

This protection plan is very important along with our purchases in the event any of our devices have any issues

Added a protection plan just in case it broke or quit working

Cracked screen and they took it right in, very helpful and nice.

The plan is great. Even if it is damaged it will be replaced

Me lo recomendó el vendedor de la tienda y su orientación

They taught me to use my tablet. Excellent customer service

Had circuitry issues with my first tablet that I purchased and they replaced it immediately with no hassle. Definitely worth the money.