Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4522 reviews
(4,522 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 2 out of 5 stars
Geek Squad was very friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this special coverage w/ the intentions of covering the childs tablet if it was accidently dropped or stepped on or what ever a 3 yr. old could do. Before I bought the service I was specific about my questions and so it did get a cracked screen, and when I brought the tablet back I was given a gift cert. for the cost of 59.99 I was not offered a replacement tablet because it was not on sale at that time. I was told that it may go on sale and then I can purchase one at that time. VERY DISAPPOINTED!!!!
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 4 out of 5 stars
Good price for a warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to purchase the warranty since the price was good.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek are Fleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love tacos. Especially tacos smothered in sour cream.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought with our Microsoft Surface Pro and have used it for advice.
This review is from 2-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 4 out of 5 stars
Good coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is nice to have protection against damage or loss.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great warranty coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I understand that it’s a very good deal.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
it is a necessity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got to do this in case of accident.it gives you peace of mind...
This review is from 1-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 4 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protects my pad. It's definitely been helpful. Really good.
This review is from 2-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 4 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek support is awesome- always very helpful. Worth the $
This review is from 1-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 4 out of 5 stars
Comes in handy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This definitely comes in handy whenever I am having an issue
This review is from 2-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 4 out of 5 stars
This comes in handy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This comes in handy for drops, spills, and other accidents.
This review is from 1-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 4 out of 5 stars
Good warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good warranty for the money it was for a year
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't tried to use it yet. but it's good to have.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Not Needed Yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a year and I did not need to use it-good news!
This review is from 2-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 4 out of 5 stars
good to have piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like knowing the geek squad is there to help if needed
This review is from 1-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 1 out of 5 stars
Absolutely WORTHLESS! Just get extended warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took the product to the same stroe i purchased it from & they said they couldn't repair it. The tech guy toom it to the back (it was dead) came back out less than 2 mins later & said "yeah, so we arent going to be able to fix it because we dont work on tablets"...OK SO WHY THE &%$= DID YOU SELL ME GEEK SQUAD PROTECTION ON A DEVICE YOU KNOW FULL WELL YOU DONT SERVICE?? Ended up paying Microsoft $300 to repair it whoch they did in less than a day & it was only the battery.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet...............................
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Couldn't help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They couldn't help due to warranty was expired by a month before it stopped working properly.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technology is easy to use. Also it works great.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
good insurance against accidents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good in event of accidental drops or liquid spill.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
