Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4523 reviews
(4,523 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Tech Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They make it very difficult to cancel tech support
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
statistics class
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told anything that didn't have a lifetime warranty was made to break.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
I dont have any experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cant review this product because I have not use it.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
All Geek squad wants you to do is make an appt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is a big waste of money they arnot helpful at all
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Rip off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You guys charged me for this and I never knew until now
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use, but when i dont buy protection , well #@$% always happens.
This review is from 1-Year Geek Squad Protect & Support Plus
No, I would not recommend this to a friendRated 1 out of 5 stars
Haven't use it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't no anything yet haven't had too use it hopefully I don't
This review is from 1-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 1 out of 5 stars
warranty is a joke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cord should be covered of course thats in fine print
This review is from 2-Year Geek Squad Protect & Support Plus
No, I would not recommend this to a friendRated 5 out of 5 stars
2yr warranty is definitely worth it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Without having a warrenty i would have had to spend a fortune on tablets for my kids growing up.. as you know kids dont take care of their valuables like us abults and if i had to come out of pocket for every time they broke their screen or damaged their tablet.. they would never have one.. so yes, this 2 yr warranty saved me and my children!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s worth the purchase, comes in handy when your granddaughter accidentally puts the tablet in the dirty clothes and then it gets washed, we were able to replace the damaged tablet.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A Must Have...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for itself easily. Repairs have been easy and quick.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice back-up plan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used protection before works good. Would recommend
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
New Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For what we paid it gives us piece of mind to have the protection.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would go for one of these warranties every time. Especially when the device is using a portable manner.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Squad Protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great peace of mind for my tablet. If it breaks I'll have protection to get it fixed.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection is the best way to keep my electronics performing at top
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good follow up. Easy to see to it when something unforseen happens.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The actual warranty required shipping it back to the manufacturer to service which was an aweful process considering the amount of damage basically made it unsalvageable. However, the geeksquad members helping us made this process much better and helped expedite what would have taken over 2 months to resolve the warranty. Thanks to some amazing customer service xD
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We live the protection and peace of mind. We needed some help and Best Buy was there as promised
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I overall enjoyed this service, so basically no issues.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
