Customer Ratings & Reviews

The agent did a wonderful job he listened to everything I had to say and informed me that is going to be a week or so

I never had to use it for a replacement but it is very good to have to protect your products just in case. This is s no brainer

Geek Squad are so professional and to be so young and to have that respect. Thanks to all Geek Squad, who dont look at you like you stupid, They understand we dont have the knowledge they have

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If I have had a problem with my Surface Pro, the Geek Squad has resolved it and teaches me on how to properly use my Survace Pro to my advantage!

Gets her done the way the it’s supposed to get her done. Nice charger!

I originally was someone who preferred physical books, but I read 10x faster on the kindle. I regret not buying sooner!

You need this! with every purchase. I recommend you add this every single time you purchase something. Adding the Geek Squad protection gives you excellent customer service and expands the manufacturer's protection.

Great tablet for kids. My daughter is 8 and has no problem navigating through her tablet. Highly recommend it!Q

It is comfortinmg to know that if I have a problem or question, there is someone to helpme.

Having geek squad protection sure came in handy when the granddaughters ipad quit working all of a sudden. They sent out a new one even before we had sent back the old one. Thanks, she needed it for school.

Always get this on every device, you can never go wrong spending the extra money.

Any of our large device purchases we get the geek squad protection and let me tell ya - they came through for us in the best way this time. My son dropped my husband's new tablet and damaged the screen and geek squad saved it. And we got it back in a week! Worth every penny :)

If you planning to travel a lot with our electronic equitment is not a good option, it has not having any international cover even when at the store says that it has. On the other hand, is an excellent option to have it for US, give you a great service plan and cover a lot of normal accidents such though to the floor, water, not working cables, etc. Good cover to have it for US not for international trips or customers.

I always try to get the protection plan when I can. The geek squad service plan has saved me a couple different times in the past. I also like that the plan is saved in the best buy system, so I don't have to hold onto the receipt and try to remember where it is if I have a problem.

This is What Makes BestBuy Awesome! I never buy electronics without it. This is also why I do not buy those products from online Amaz. I only use BestBuy for this reason. You need to protect your purchases.

Usually when im using geek squad they help me and fixing when i need

My daughter got a crack in her screen. It didn't affect the functionality of it but i didn't want it to get worse. Took it in while under the warranty i purchased and they replaced the whole tablet with no issues.

Never know what could happen with PC and all other devices especially for the first several month when still trying to adjust to things. This plan Protect me enough period so highly recommend to everyone.

I always get the protection for any product I buy from best buy worth getting you never know what might happen to your device.