Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4513 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 4,513 reviews
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a product to geek squad and they fixed the problem in no seconds like it was that easy. Heads up to geek squad to solve my problem. That’s why I always buy from Best Buy because there services are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a product to geek squad and they fixed the problem in no seconds like it was that easy. Heads up to geek squad to solve my problem. That’s why I always buy from Best Buy because there services are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a product to geek squad and they fixed the problem in no seconds like it was that easy. Heads up to geek squad to solve my problem. That’s why I always buy from Best Buy because there services are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and quick service. Great communication on updates to services via email, messaging and in person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mom loves her tablet and its coverage.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like knowing my moms tablet is covered if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra cost which isn’t much and covers glass rept

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for daily used product (laptop)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def recommend for items that you expect to daily use for the duration of the service. My experience has been quite good with Geek Squad, maybe because I somewhat speak their language a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I've made by far! My son cracked his screen and without any hassle was able to get it dropped off and worked on. Time frame for repair is a little long (dropped off 6/17, was told it would be done by 7/5). But they send it to your house, so I can't complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chile proof

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 2 year warranty and it is awesome. It is child proofing at its finest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technical service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys have great service and support to address any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with my purchase.. When my daughter broke her tablet I just took it back to best buy a yr and & know questions asked & it was replaced. I'll never buy anything without the geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best replacement plan EVER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I can go to any Best Buy & get store credit to replace the item right there. I don't have to mail it in & wait for repairs or try to find some non-existant service center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that Geek Squad is available whenever I need them is a great idea. So far, I have no problems with any of my electronics I have purchased through Best Buy. If I do, then I will contact Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My I pad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent service, the people that work there are very nice and help me quickly to resolve the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS for Apple Air

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad service. They deliver....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Makes No Sense

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very likely will never buy electronics from best buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth the money, if you are buying for someone under 18. Probably worth it anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable. About the products and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2-Year Accidental Geek Squad Protection for a device that I purchased for my son. And I am so glad that I did. It gives me a each of mind just incase anything goes wrong with the chromebook.

    I would recommend this to a friend