Customer Ratings & Reviews

Since this purchase I’ve had to bring my surface Pro in and Geek Squad immediately repaired and updated my device. As well as informed me on how to avoid future incidents.

Though it's a new purchase and nothing has happened or gone wrong, I have to say that having Geek Squad service is phenomenal and a must for any sizeable purchase of tech.

Love the fact I can have protection for my items at a great price!

Best warranty around, the easist place to do a warranty exchange. Never a fuss just happy to help

Great quality best purchase ever made with the technical aspect, this has helped ensure that my products were in good hands. I will continue utilizing the service.

My kids use the tablet n it has every feature that i need for them.

Haven't had to use for tablet yet but from every experience I've had with geek squad has been down right easy and fair love that they make it easy

We purchased the warranty to cover an out-of-box DSL camera, because we were concerned that the standard (90 day?) warranty might not be long enough for any problems to show up. Glad we did...the camera started acting up at the 6-month mark. I would rate 5 stars but I feel the warranty price per year is too expensive, and there should be a (reduced-rate) 3-year or 5-year option.

Always get this. With boys, they are not gentle. Geek Squad always helpful

I've had Geek Squad Total Tech Support for close to 2 1/2 years. The technicians are always helpful and almost always resolve my issues on the first call. I have found it to be a great value.

A great decision is to get the extra Geek Protection with your product, especially if it is a computer or tablet, to ensure safety and overall protection from risk factors. I highly recommend it for the price and cost benefit.

I've called the Geek Squad twice. First time, they scanned my computer and checked for viruses. Make my computer run faster. Second time, I had a printing problem, which they fixed over the phone.

I always get the protection plan, It is very good, and I have had to use it on other items in the past. It is very costly if you do not have it.

I love love love the geek squad protection plan. Its a must.

Protection plan has been amazing when we need to fit a broken item.

I will never, ever buy another electronic device without this protection plan. Hands down the best. Especially since having children. I made the mistake ONE single time and paid the price. Worth every single penny and then some.

A very in depth service that’s worth getting when purchasing a device

Nice to have a piece of mind if something goes wrong with purchase.

I feel good knowing that I have this 2 yr. protection plan for my Samsung Galaxy Tab in the event of unforeseen problems with the operating system or any other issues that may occur.

Having this backed up with my device, made me feel safe. If i had problems, i could take them back and get a replacement within moments. always get a warranty. you never know.