Customer Ratings & Reviews

Don't be late even by 2 minutes. Had to reschedule. The tech I did get when I got someone was Rosie and she was amazing. Very pleased with her service.

The access to product protection gives a lot of peace of mind.

I got the insurance due to my son has butterfingers. To add on the problem he thinks he can carry multiple items at the same time.

I don't buy any laptops without Geek Squat protection. Lucky we don't need to use it much but it does provide peace of mind especially when the kids are out an about on campus.

I've had to call them, and they lead me through it or take control of your computer. It's great, you don't have to take it in.

Best insurance for all electronics. You can renew and keep track of all your items on the app. I find this a great piece of mind and love that it's offered with all my high end tech.

my tablet was totally damaged, and thanks to the Geed Squad warranty, I got a full refund. I'm very grateful for that!

Is fantastic and very happy with this new complement

what I paid for for this plan and the nominal deductible was worth with. like a duffus I dropped my $1000 device and paid a $150 deductible, new device was at my door the next day.

We haven't had to use the Geek protection on this item yet, but have used it on past items. Love being able to just bring the item to the store and talk to someone in person!

I always buy the protection on products from bestbuy no matter what it is. It’s worth it to spend the extra change to have my product covered especially when it involves accidental handling like a cracked screen!

Good tablet , great value! I haven’t found a better value yet and the tablet works great

Perfect gift for my 85yr old tech savvy mother-n-law’s birthday because it's easy to use

The staff at geek squad were very nice and Helpful

I feel good knowing the Geek Squad has my back.. they’ve never let me down. If I have a problem I know it’s going to be resolved quickly and effectively

I can't begin to stress enough how important this is for your peace of mind regarding your purchases. I also can't imagine anyone passing on this protection because trust me, when you need it, you'll be glad you did.

i love to have accidental plan protection its very useful to me because my son is super wild boy, i dont need to worry if he accidentally broke i have a protection.

is great that best buy offer this protection for the equipment that you buy, and is easy to get, i hope I never used, but if I will use, best buy will be supported excellent.

The agents are very knowledgeable and very usefule if your kids happen tondrop there's and crack screen only down side is it takes a while for repairs during holidays

I would always recommend gig squad to anybody bringing your product anything wrong with it they will fix it at a reasonable amount of time