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Customer reviews

Rating 4.7 out of 5 stars with 4202 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 4,202 reviews
  • Rated 1 out of 5 stars

    They need to do better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nightmare to deal with Geek Squad over the freezer I purchased. I got the runaround. I spoke with countless people on getting the freezer repaired/junked. In-store employees were a nightmare. Customers do NOT come first. I want to know how it is that GS doesn't make service calls on smaller freezers. It's not like one can easily pack up a freezer to take into the store for repair/junking. It's rather a safety hazzard to everyone involved. I would recommend GS for other things - but they fail with medium size appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a clutz or just surrounded by them, 1-Year Accidental Geek Squad Protection will save you stress.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and helpful with fast service no long wait time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for samsung tab s7. For the price cannot see not purchasing to protect tablet investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it its great to have for the price and tablets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, awesome guarantee and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for if you have any problems within the time being !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad I. The past and definitely recommend get it with your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase. Saves time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of perks! and the peace of mind is amazing! Great source for information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is knowledgeable and at your fingertips!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to have someone that Is knowledgeable and at your fingertips!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this service to anyone who is interested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My comp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent really take care immediately if I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the protection plan...Pretty reasonable compaired to the compatition...Hopefully i won't need it too much...Better safe then sorry...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protector when I buy new tech just it wasn't so much money

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do!

  • Rated 5 out of 5 stars

    GSP for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans. Its great for the unexpected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the extended plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. Never know what may happen. Geek Squad always comes through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always good to have. Gives us a piece of minds knowing we are covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having protection especially for my college student!!! A little extra money can help protect things a bit further. I like best buy and the services they provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase! It’s give me so much benefit lovedddd it

    I would recommend this to a friend