Customer Ratings & Reviews

I never had to use it for a replacement but it is very good to have to protect your products just in case. This is s no brainer

This is a gift item. My niece always hurts technology. iPhone broken, camera broken, DVD player broken. At least I have piece of mind and do not have to keep papwork. Bestbuy tracks my protection for me.

No place has protection like Best Buy overall best store I’ve ever been to

Never know what could happen with PC and all other devices especially for the first several month when still trying to adjust to things. This plan Protect me enough period so highly recommend to everyone.

This gave you a peace of mind. Purchased this for a Surface and played it on the safe side.

My local store geeks are always helpful and polite. I sometime wonder if my questions are elementary for them but I have never been treated in a condescending manner. Since I was purchasing technology that was new to me, I'm happy that I added this service to my purchase.

Hope i dont ever have to use but I’ve used them in the past and they were easy to process.

I will purchase this item again as it provides good service.

It's a must to have a warranty on anything merchandise, whatever you buy geek squads to number one

I'm really happy with my purchase.. When my daughter broke her tablet I just took it back to best buy a yr and & know questions asked & it was replaced. I'll never buy anything without the geek squad warranty.

So far it hasnt been needed but my history with geek squad has been pretty good with previous items so I always like to get it

I purchased a two year warranty for my son’s tablet. I was told that if anything happens to it (ex: my son breaks it), all I have to do is bring it in and they will either fix it or replace it. I rated it 3 stars because I haven’t needed to use this service, yet. If there comes a time that I will need to use it, and if the issue is covered and there’s no problem replacing or fixing it, then I will re-rate it.

Great to have a backup plan - peace of mind for the little mishaps. Great value.

awesome service they go above and beyond treated me with respect and got to the root of my issues

Def recommend for items that you expect to daily use for the duration of the service. My experience has been quite good with Geek Squad, maybe because I somewhat speak their language a bit.

Knowing that Geek Squad is available whenever I need them is a great idea. So far, I have no problems with any of my electronics I have purchased through Best Buy. If I do, then I will contact Geek Squad.

Good product and good quality product love it so much

Fortunately the tablet i bought this for is still working fine and my kids havent broken it but its nice to have the extra peace of mind just in case something happens and the extra warranty is needed.

The geek squad protection plan was great for my laptop. I got a free laptop when the computer started to malfunction before the year warranty was up. The geek squad team was also very helpful and were very kind to me when I brought them my laptop!

I haven't had to use this service yet, but it is nice knowing it is available.