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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4542 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 4,542 reviews
  • Rated 5 out of 5 stars

    I always get the protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the plan BECAUSE the GEEK Squad is ALWAYS ready to help when I need help. KEEP UP THE GOOD WORK!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but if something breaks my tablet sub as my 2 year old I just take it into the store and get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my Tablet. I'm glad it has 64gb. I download so many games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek protection has saved me many times. I get protection for all my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is great. I havent used the insurance yet but the people are great to talk to on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alwYs get Geek Squad Protection for my electronics- it has served me well in the past and Geek Squad is always responsive and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have ease of mind - even breakage coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Best Buy has the great people working on the squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection plan on electronics. They replaced my Samsung tablet with no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For those uh oh moments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection for peace of mind. The prices could be a bit more reasonable or the term extended for another year though...one star deducted for this very reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t forget to get your protection it really comes in handy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slightly Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have protection on my tablet and laptop. I brought my tablet in for a hard reset, and the guy even didn't try or ask for information about the tablet. I had better experience with my laptop ( they sent it out for repair), the total cost of repair would've been comparable to purchasing a new similar laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is worth every cent to protect your items for almost any reason you can replace or get a refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always good to have. Gives us a piece of minds knowing we are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection on my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protected for my product last up to a year started yesterday till next year. If anything go wrong geek squad will fix it thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the geeksquad protection on all of my electronics and I promise you it was well worth it when problems arose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart investment to have when it comes to a product that a baby will use until her toddler years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal.uaed it and they fixed my laptop without any issues and quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a wonderful protection plan and we are glad we got it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to know you have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i didnt need to use this service, but it was great to have the piece of mind that its there if i needed it

    I would recommend this to a friend