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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4542 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 4,542 reviews
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the additional warranties and geek squad is easy to use with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed our equipment efficiently and were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad nice respectful professional coustomer service and technical support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In case of accident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection to have on your device in case anything goes wrong they will replace with a new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hastle Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan replaced my little boy's tablet with no hastle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hastle Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan replaced my little boy's tablet with no hastle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fathers tablet has stopped charging after 5 months. The protection plan got him a brand new tablet at no cost to him

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    knowledgeable team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always there to help. I haven't had any problems with my Tab E, but they were very helpful with a couple questions I had about it. They also didn't try to upsale a more expensive tablet. Kudos Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is definitely worth the money. My battery went out in my insignia tablet and I got a full refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used geek squad twice already and dealing with their customer service over the phone was excellent and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love knowing I have the support of professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the support I get from Geek Squad on line. Very willing to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung product last long time. I bought this as a gift to my family. They love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for for my surface laptop if i where to ever use it iknow geek squad will do a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but glad I have this available when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was super nice and helped me. Definintly returning for another purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a must u never know when will u need help and its better to be cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazin fire tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall job helping me with all of mg issues regarding my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a wonderful product highly recomend. I don't remember purchasing it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost of the plan is a little steep as it is half the cost of the surface pro but I still think it’s worth it because if anything happens to it, I can get it fixed and if it’s not fixable, I get a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so nice and quick never a hassle when repairing my items

    I would recommend this to a friend