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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4533 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 4,533 reviews
  • Rated 5 out of 5 stars

    Not any problem at all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any damage they change to another product, but need to be the same item of your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have when geek squads are at every Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With two dogs and a crazy kid is very clumsy it's good to have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very good protective material. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A moms best friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tablet for my mom. It is very nice, light, and has a cool metal back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used Geek Squad Service yet but I bet there amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help from geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tablet and easy to fix screen amd timing also to go to store to fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get your money worth when you purchase the geek squad insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an awesome purchase. I am really satisfied. I would definitely recommend to family and friends. peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new screeen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverd my device . Screen had blemishes. They repaired it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with kids ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate gave excellent recommendations. I love the iPad and so does my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The function and form is awesome. This purchase was a great fit for me daily use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Complete coverage?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was denied a replacement power supply that was beginning to fail because as I was told "it is not part of the Surface Pro that I bought". I still dont understand that.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking the time to bring this to our attention! We totally understand how important a power supply is, and we’re sorry to hear that your Geek Squad Protection Plan may not have covered the power supply. If you have any questions on what your plan may cover, the full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.

  • Rated 5 out of 5 stars

    Geek squad is maintaining my laptops perfromance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, I can do to my local Best Buy anything is wrong with my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this for my Laptop. It’s better to be safe than sorry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    customer servicePoor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I turn in my item they said that they can have it done It took a month and a half and it ended up that I needed a replacement but they never contacted me that I did I had to contact them and I didn't like that They didn't keep in contact all I asked for was a replacement camera lens cuz it was cracked and they couldn't even fix that They made me replace the whole thing and they didn't even have the replacement in the store So I had to buy a more expensive one as a replacement

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good agent and fun and understandable, quick service,

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    love it because my product and money is protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, great product with a great price for products that involves kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not 100% sure what product this is covering, almost all of my tech is covered by it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad yearly subscription seems like a great deal

    I would recommend this to a friend